If you have applications that don't support multi-factor verification, you must set up an app password. If you're prompted to set this up immediately after you sign in to your work or school account, see the detailed steps in theSet up your security info from the sign-in page promptarticle. After you scan your QR codes, you get confirmation that your Authenticator accounts have been transferred. how to use the microsoft authenticator app microsoft support Sep 23 2022 web open the microsoft authenticator app on your mobile device and select begin . On your Apple iOS device, go to the App Store todownload and install theAuthenticator app. However, this article uses the Microsoft Authenticator app. Enter your MyLSU email address and provide a brief description of the account (LSUMail), then click "Next" in the upper right corner of the screen. We love getting feedback from the general public, but our support efforts are generally dedicated to the. ManyappsallowyoutoauthenticatebyenteringacodeonanotherdevicesuchasaPC. On theStart by getting the apppage, selectDownload nowto download and install the Microsoft Authenticator app on your mobile device, and then selectNext. Even if your user name appears in the app, the account isn't set up as a verification method until you complete the registration. Apple iOS. Note:Generally you'll only need the additional verification method the first time you sign into a new app or device, or after you've changed your password. If you have it installed on your mobile device, select Next and follow the prompts to add this account. Accounts which are available to you will display in the drop-down list. Select the Account that you want to Reset the Password on. For devices running iOS, you can also back up your account credentials and related app settings, such as the order of your accounts, to the cloud. For more information and support on the Authenticator App, open theDownload Microsoft Authenticator page. April 2023 im Beitrag Google Authenticator now supports Google Account synchronization eine Neuerung angekndigt. Security info methods are used for both two-factor security verification and for password reset. SelectSign in. This did work for me. The App will ask if you want to be sent notifications. The work involved in providing these controls is extensive and the Identity team continues to work on them. It doesn't mention using a secret code. Your organization might require you to use the Authenticator app to sign in and access your organization's data and documents. Explore subscription benefits, browse training courses, learn how to secure your device, and more. For some reason, to find this information was a lot harder than it should have been. The options include: Mobile device text:Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. Security questions:Answer some security questions created by your administrator for your organization. Office 365: Multi-Factor Authentication (MFA) Enrollment. Generating QR codes Your MFA factors are like keys; you should have more than one! 3. 1. If you're not using the Microsoft Authenticator app, select theAuthenticator app or hardware tokenoption. See What is: Multifactor authentication. You should then see the option. Now, a new update to Google Authenticator fixes that flaw. For step-by-step instructions about how to set up your security questions, see theSet up security info to use security questionsarticle. In the App select "+" or Add account option. For step-by-step instructions about how to verify your identity with a phone number, seeSet up security info to use phone calls. For step-by-step instructions about how to verify your identity with a security key, seeSet up security info to use a security key. If you receive the message "You might be signing in from a location that is restricted by your admin,"your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. We love getting feedback from the general public, but our support efforts are generally dedicated to the. For more information about security info, seeSet up your Security info from a sign-in prompt. Install the latest version of the Authenticator app, based on your operating system: Google Android. GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. Click Personal Preferences | Password Management. Microsoft Authenticator Penn State uses Microsoft Authenticator for multifactor authentication (MFA) as the identity-verification method for accessing secure Penn State resources such as Office 365, Canvas, LionPATH, WorkLion, Penn State Go, and more. To add an account by signing into your work or school account using your credentials: Open the Authenticator app and select to the+button and tapAdd work or school account. The Authenticator app helps you to secure all your online accounts. If you have a Temporary Access Pass (TAP) you can use that to sign in. Two-step verification uses a second step like your phone to make it harder for other people to break in to your account. Information Technology Services 200 Frey Computing Services Baton Rouge, LA 70803 Telephone: 225-578-3375 Fax: 225-578-6400 Pick Authenticator and it will give you a step-by-step guide to re-adding and you are all set. After hours of searching here is what I found, I hope it helps someone. NOTE: If you have forgotten your password or your password has expired, you can reset it by using theForgot Passwordlink; see GROK Article 9980for instructions on how to dothis. How is that a "Restore from backup?". Sign-in using the Microsoft Authenticator app, following steps in theSign in using two-step verification or security infoarticle. Youll see an error in the Authenticator app that says To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.. There are different instructions for further authenticating personal Microsoft accounts on a new device basically requiring sign-in with your user name and password for the account you wish to verify. ChooseMicrosoft Authenticator - notificationfrom the list of available methods. You can delete accounts on past phone from the same page. A pop-up window will appear. We rolled back this experience on commercial and enterprise users since we wanted to provide more security and customization for all the different cases they managed. If you transfer more than one account, your old device may create more than one QR code. If you have set up the Microsoft Authenticator app on five different devices or if you've used five hardware tokens, you won't be able to set up a sixth one, and you might see the following error message: You can't set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. Choose the account you want to sign in with. Created on March 25, 2020 Authenticator requires QR code. You can manage the passwords for ALL of your LSU accounts in one place with the myLSU Portal. Ensure that you are signing in with your "NMSU email" and "Passphrase" then click Next. Office 365 is a productivity suite made available through Microsoft. Change Your Mainframe Password. Tip:Want to know more about multi-factor authentication? Otherwise, you will end up with duplicate e-mails, duplicatecontacts & duplicate calendar entries. Sounds like you may need an account administrator to reset the two factor setup. Important:Before you can add your account, you must download and install the Microsoft Authenticator app. When you get to the Additional Security Verification Page, click on the button to Setup Authenticator App and you will generate a QRcode that will allow you to authenticate your account on your new phone. This option prevents sending too many security codes for different apps. I accidentally deleted my Authenticator app, now I'm unable to log in to my work website. 2023 For more information, seeAdd your work or school account. Depending on your organizations settings, you might be able to use an authentication app as one of your security info methods. TheScan the QR codepage appears. On your Android device, go to Google Play todownload and install the Authenticator app. For step-by-step instructions about how to set up your email, seeSet up security info to use email. For information about how to add the code manually, see seeManually add an account to the app. --please don't forget to upvote and Accept as answer if the reply is helpful--. (this advice is for when just recovering your Authenticator account from a backup on your new device is not sufficient to restore full account verification). 4. Try to export again with fewer . Note:The first time yousetup the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6. Please Help us improve this article. It includes products such as Word, PowerPoint, Excel, and many more. To secure your account, the Authenticator app can provide you with a code you provide additional verification to sign in. 8. Learn the surprising origin story of QR . Explore subscription benefits, browse training courses, learn how to secure your device, and more. Important:If you delete the authenticator app by mistake, there's no way to undo it. Sign in to Microsoft 365 with your work or school account with your password like you normally do. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Louisiana State University Install the app Get the app on your phone Scan the QR code with your Android or IOS mobile device. Created on December 8, 2022 Can I get a new QR code for setting up Authenticator? On the Start by getting the app page, select Download now to download and install the Microsoft Authenticator app. If you want to learn more about this process, you can either call the Technology Support Center at 309-438-4357 or you can submit a ticket at ITHelp.IllinoisState.edu/request/. For step-by-step instructions about how to verify your identity with a text message (SMS), seeSet up security info to use text messaging (SMS). Note:For US government organizations, the only way that you can add a phone sign-in account is by adding it using theSign in with your credentialsoption, instead of upgrading from a QR-code based account. Is the user device able to scan any other QR Code. When using the Exchange PowerShell command, changes may take up to 8 hours to propagate. could you also confirm if the user is trying to scan the QR code in the Microsoft Authenticator Application? After you're logged on to your account on a computer go to the Additional Security Verification page (link quoted above). Your passwords are protected with multi-factor. GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee. The default authentication method is to use the free Microsoft Authenticator app. Thank you so much (Takudzwa A Vafana). A really helpful and clear solution to the hours I've spent elsewhere. Step 6: Assign a name for the authenticator. We love getting feedback from the general public, but our support efforts are generally dedicated to the. Finally, click on 'Verify Authenticator'. Please see the article below for more information on how to acquire Office: Copyright If you lose your key chain, are you able to get back into your house? Choose the account you want to sign in with. Click through all the steps to pick the Microsoft Authenticator and your verification method (I pick NOTIFY) until you get to the following pop-up dialog: Image is no longer available. By scanning a QR code, users can securely authenticate and sign in to Outlook mobile. Louisiana State University Later, Google developed a more user-friendly code-transfer system where your old phone's copy of Authenticator creates a QR code that you scan with your new phone's copy. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset. AllRightsReserved. If you are using the same device to read the instructions and activate the Microsoft Authenticator app: On the instruction page, select Can't scan image (right under the QR code). Released on Monday for iOS and Android, the latest version of Google Authenticator lets you back up and sync your one-time 2FA codes to . Set up Microsoft Authenticator and add your accounts. After entering your username and password, you enter the code provided by the Authenticator app into the sign-in interface. Onyourremotescreen,signinusingyourworkorschoolaccountcredentials. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Email address:Enter your work or school email address to get an email for password reset. I have a new mobile device and I want to add it. Next, select Add method in the Security info pane: On the Add a method page, select Authenticator app from the list, and then select Add. In Outlook on the web or other desktop Outlook applications, users may see notifications informing them that they can use Outlook on their mobile device. Thanks. Install the Microsoft Authenticator App: On your phone or mobile device: Install the Microsoft Authenticator app from the App Store (iPhone users) or Google Play Store (Android users) 2. Azure Active Directory part of Microsoft Entra, Microsoft Defender Vulnerability Management, Microsoft Defender Cloud Security Posture Mgmt, Microsoft Defender External Attack Surface Management, Microsoft Intune Endpoint Privilege Management, Microsoft Purview Insider Risk Management, Microsoft Purview Communication Compliance, Microsoft Purview Data Lifecycle Management, Microsoft Security Services for Enterprise, Microsoft Security Services for Modernization. (YouMUST manually changeyour passwordthe next time you log in.). After you've set this up the first time, you can return to theSecurity infopage to add, update, or delete your security information. Click "Sign In". --please don't forget to upvote and Accept as answer if the reply is helpful--. The user did not dismiss the notification. As the Microsoft 365 administrator, you can enable your users to sign in to Outlook for Android or iOS app on their mobile devices without having to enter their username and password. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. Scan the QR code with your Android or IOS mobile device. IfyouhaveaTemporaryAccessPass(TAP), youcanusethattosignin. For more information about how to download and install the app, seeDownload and install the Microsoft Authenticator app. scan a qr code with your iphone ipad or ipod touch Oct 12 2021 web sep 20 2021 open the camera app from the home screen control center or lock screen select the rear facing camera . After you sign in using your username and password, you can either approve a notification or enter a provided verification code. On your phone open the Microsoft Authenticator App. 1. Approve the notification in the Microsoft Authenticator app, and then selectNext. All steps are required. This QR code is a short lived token that can only be redeemed once. Enter your MyLSU email address and provide a brief description of the account ( LSUMail ), then click " Next " in the upper right corner of the screen. After you install the Authenticator app, follow the steps below to add your account: Point your camera at the QR code or follow the instructions provided in your account settings. Then select "Work or school account". 2. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Imagine you carry your house key AND the spare key on the same key chain. After the authenticator app is deleted, it's removed from your security info and it disappears from theSecurity infopage. This should only take a minute or so. When I came back to it I had the app and I was signed in, but had lost the QR code for setting up 2 step verification. Please sign in to rate this answer. If you receive the message "You might be signing in from a location that is restricted by your admin," your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. The authenticator app should successfully add your work or school account without requiring any additional information from you. Note:If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. SelectConfirm. While registering on the Microsoft Authenticator application on his/her phone, did the user select Work account or personal account? - Check device permissions. The verification code provides a second form of authentication. . Please note you will only be able to use the Outlook application for LSUMail if you are using iOS 14 or later. These notifications can be managed by the administrator using Exchange PowerShell. In this case, you'll need to choose another method or contact your organization's help desk for more assistance. Log into the myLSU Portal . The user is not already using Outlook for iOS and Android. 1 You don't need the QR code you only need the Secret Code, do you have access to that, what exactly was generated when you created the authenticator? A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. At this point, you could be asked to scan a QR code provided by your organization to set up an on-premises multi-factor authentication account in the app. After you delete the app, youhave to go into the authenticator app on your mobile device and delete the account. To install the Authenticator app on For iOS, scan the QR code below or open the download page from your mobile device. The following instructions ensure only you can access your information. Click through all the steps to pick the Microsoft Authenticator and your verification method (I pick NOTIFY) until you get to the following pop-up dialog: When you click NEXT, you'll get a QRcode to authenticate your account on your new phone. Log into themyLSU Portal. Now, . Click Personal Preferences | Password Management. All the accounts are working except for the five Microsoft 365 work accounts that I use. Two-factor verification and password reset authentication. Louisiana State University As of August 2021, this experience has been put on hold indefinitely for commercial and enterprise users due to organizations' lack of control over them. In the window that appears, proceed to enter your MyLSU password, and click "Sign in". To provide the additional security verification by scanning a QRcode for my Microsoft work accounts after moving to a new iPhone, I found the following paragraph on a Microsoft Support page helpful. Note:If your default sign-in method is a text or call to your phone number, then the SMS code or voice call is sent automatically during multifactor authentication. When logging in to your University of Wisconsin Oshkosh Microsoft 365 account you will see the following prompt to enroll in Microsoft MFA: Click Next and be prompted to provide Additional security verification. Authenticator works with any account that uses two-factor verification and supports the time-based one-time password (TOTP) standards. I begun setting up the Authenticator but paused the process to continue later. Select " Add Account ". You probably won't be asked for the additional verification code on a daily basis, unless your organization requires it. Open the Authenticator app, select the plus iconand selectAdd account, and then selectWork or school account,followed byScan a QR Code. However, if the QR code reader can't read the code, you can select Can't scan the QR codeand manually enter the code and URL into the Microsoft Authenticator app. After you choose Sign in, you'll be prompted for more information. In the "Settings" App on your home screen, tap"Mail". Now assign a name for the authenticator, and enter the code or alternatively the link of the QR code, in the box shown below. Select the + button to set up your Missouri State Office 365 account. Place your device in Shared Device Mode - this is possible with both Microsoft Intune and manually using the Authenticator app on the device. - Ramhound Jul 8, 2022 at 13:06 Added screenshot from Microsoft's doc to clarify. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. - Check device push notifications. If you do not see "Work or school account" close your App and reopen it. Enter your mobile device number and get a text a code you'll use for two-step verification or password reset. - Try configuring MFA through an incognito/private window. AllRightsReserved. and manually enter the code and URL into the Microsoft Authenticator app on your mobile device. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you are allowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and two-step verification. This content is intended for users. Download Microsoft Authenticator Use simple, fast, and highly secure two-factor authentication across apps. AllRightsReserved. myLSU PasswordPolicies & Security Levels. After you add your account using a QR code, you can set up phone sign-in. They will be able to scan the QR code to log into Outlook on their phone or tablet. Use simple, fast, and highly secure two-factor authentication across apps. You are able to set up your multi-factor authentication in a way so that you are only asked for authentication every 60 days instead of constantly being prompted for it. If your organization lets you choose a different method besides the authenticator app, you can select I want to set up a different method. Remain on theSet up your accountpage while you set up the Microsoft Authenticator app on your mobile device. To install the Authenticator app on an Android device, scan the QR code below or open the download pagefrom your mobile device. Click on this Link to access your account and continue the setup. https://account.activedirectory.windowsazure.com/r/#/profile. For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times. In some cases, your users must re-authenticate on their computer to generate the QR code. Accounts which are available to you will display in the drop-down list. Openthe Authenticatorapp, and then select>Addworkorschoolaccount>Signin. If your default sign-in method is the Microsoft Authenticator app (which Microsoft recommends), then the app notification is sent automatically. Select the items you wish to be synced on to your iPhone, then click "Save". If you've already set up two-factor authentication, it's helpful to still have Microsoft Authenticator working for the account on the old device to approve the sign-in on the new device that you're verifying. Note:This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. This works for all authenticator apps, not just the Microsoft Authenticator app. Apr 29, 2023, 1:40 PM. For one account at a university where I'm just a user, trying to follow the Additional Security Verification link didn't work. On theSecurity infopage, select theDeletelink next to the Authenticator app. Tap " Microsoft Exchange ". Please note, if you are off-campus, you may be required to follow additional steps to prove your identity. iOS 6 (iPhone 5, 4S & 4, iPad 2 & newer, iPod touch (4th Gen & newer)), Office365: Logging in with Multi-Factor Authentication (MFA). finaly i found this solution. This may mean setting up the app on multiple devices or having a backup phone number you can use to re-register the app if you replace your phone. SelectYeswhen asked to confirm to delete the authenticator app. This does NOT show the QR code that Authenticator needs to restore an existing account following its Restore from Backup on the phone. Select 'Time-based', which should, however, be selected by default. Office 365 is a productivity suite made available through Microsoft. *Some exceptions apply. When I log into My Account (myaccount.microsoft.com), I can't find anywhere where a QR code is displayed. To log into LSUMail for the first time: Check if you are eligible for LSUMail by logging into myLSU, select Personal Preferences at the left, then click LSU Email. Open the authenticator app on your mobile device, selectEdit accounts, and then delete your work or school account from the authenticator app. If you need assistance or more information about this step, please see Office365: Logging in with Multi-Factor Authentication (MFA). I have successfully restored Authenticator to a new phone. Copyright (my.lsu.edu) 2. After you have set up multiple MFA factors, you may login to LSUMail with your myLSU credentials via. If you have a new mobile device, you'll need to set it up to work with two-factor verification. This is a multi-step solution: This advice is found on the following Microsoft Support page down the page a bit: https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5, It is helpful to be able to approve any required logons to the system that you need to verify on the new device using the Authenticator account approval on your old device. Also, you can get more info about what to do when you receive theThat Microsoft account doesn't existmessage when you try to sign in to your Microsoft account. Select theAccountthat you want to Reset the Password on. Using PowerShell, you can disable the notifications informing your users about the Outlook mobile apps. Authenticator will then generate a code,. You may also check via the button below: If you are eligible, you will see a message that says "Login to LSUMail to change forwarding address." We love feedback! Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile.

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