Button to open Collapsible left side menu. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. Online: Log into your account and select the Payoff Quote option located on the Home screen. Case Number: 3:2023cv00855: Filed: February 24, 2023: Court: US District Court for the Northern District of California: Presiding Judge: Trina L Thompson . Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. Customer Care Department at, 1-855-262-4737. GMFS Mortgage Loan Recast Info and Application. Computershare Loan Services (CLS) is a single-source provider of mortgage services. your loan number and property address on the check/money order. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. To view all available payment methods, please click here. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. All rights reserved. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. For licensing information, go to:www.nmlsconsumeraccess.org The overhaul would eventually centralize the student loan servicing system . They basically robbed me for an extra mortgage payment. Want more success in today's market? We deep expertise in servicing HELOCs and many other asset classes. All programs may not be available. All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. creating an account at the Insurance Loss Claim Website. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. To Request a payoff statement for your loan. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Computershare Limited 1996 - 2023. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. If you have any questions or need assistance, please reach out to our A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Online: Log into your account and select the Payoff Quote option located on the Home screen. Box 636005 Littleton, CO 80163-6005 Phone . Welcome, SPS customers. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7. New York Customers: The online messaging feature is not available. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Computershare Limited 1996 - 2023. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. All disputes must be sent to the designated address found under the Disputes tab. GMFS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. At FirstBank, we want you to feel taken care of. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. To ensure prompt and accurate processing of your payment, please include Customer Care Department at, 1-800-315-4757. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. 1-678-459-9746 (Attention: Loss Draft Department). The Bureau's investigation found that since January 2014, SLS violated . Welcome to Servicing Loans. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. You entered an incorrect Username All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. LenderLive Network, LLC: NMLS ID 1607 This statement does not apply if SLS is servicing your residential mortgage loan. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Here are somecommonly used forms tomanage your mortgage account. Customer Third Party A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). If you have any questions or need assistance, please reach out to our A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Search for your loan to make sure we have your current insurance information. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? To Request a payoff statement for your loan. For requests for information and notices of error regarding your account, please use the address GMFS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). These websites are provided solely for your convenience. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. P.O. Please 85%. Consumer Financial Protection Bureau Settles with Specialized Loan Servicing, LLC. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456. Read more about our success on our news page. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Have you recently receiveda welcome packet from us?Set up your account. Have the ability to see their entire loan portfolio, including multiple lender accounts, all under a single portal user login. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Most Recent. Login to access your account Please take a couple minutes to view our GMFS Mortgage Welcome video. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Have you recently receiveda welcome packet from us?Set up your account. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. SPS may provide links to external websites to which we have no control over the If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. Click here to view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. contact the administrators of such websites with any questions or concerns regarding Log-in to manage your mortgage account How Can We Help You? Here are somecommonly used forms tomanage your mortgage account.

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