The council has authority to apply stickers to garden waste containers to promote the use of the service. Precautions have been taken to ensure that this is a virus free message software or data resulting from this e-mail If you have received this We provide commercial You are entitled to cancel the service within 14 working days of subscribing, and receive a full refund, if you have not already received a collection. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. We will The council reserves the right of decision as to whether a customer is provided a 240L wheeled bin or biodegradable sacks for presentation of garden waste. From the next renewal the full renewal amount will be applied. Did you know you can view and comment on planning applications on our website? and a limited company (03277032). Missed collections must be reported within 48 hours of the designated day of collection. If your bin has been missed and not stated on this web page as a missed collection, please call us on 0345 0020022 or email: waste.strategy@lichfielddc.gov.uk or fill in the online missed bin form. 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Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. I confirm that my complaint does not relate to any of the options above, and is a complaint. Prior to complaining all previous missed incidents must have been reported to Ashford Borough Council. The first collection of garden waste will commence no earlier than seven working days or on your next scheduled collection date whichever is soonest. Anyone who registers for garden waste collections (at a cost of 45 a year) will receive a new 240 litre brown wheeled container and will have their garden waste collected every fortnight (except at Christmas and New Year). Containers filled with contamination will not be emptied. Last updated on 24/04/2023. Download The service is only provided for domestic and private use and the customer must not to use the service for any commercial purpose and the Council has not liability for any business losses. The council even said that parked vehicles had sometimes prevented access to homes. The legal basis allowing us to process your data will vary depending upon your specific complaint, but will predominantly fall under that of the public interest. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one. This fee covers the collection of up to 4 items, only 1 white good per booking. It is the customers responsibility to remove the incorrect item(s) prior to the next collection. If weve missed your bin for collection let us know. you are reporting a missed bin within 2 working days of the original collection day. Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. This means you will renew your service annually exactly one year from the date of joining. Food waste will be collected next week alongside recycling as normal. Bulky collections will be still be available to residents at other times, with a new price of 20 for up to 3 items. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Unauthorised use, not share your information with any third parties unless we are required Report a problem with a street bin. We'll remove your brown - or black-lid bin after you cancel the collection with us. Details on how to do this is are on our website. Any damaged or broken bins will not be reused. Kind regards Freedom of 1XQ. Your personal details will not be passed to any other organisation or third party. Please be aware that if you move address within the Ashford borough and you wish to continue with the service, you will need to take your garden waste bin with you to your new property after notifying us. To make a complaint, please complete the form below. ME14 Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. You should only report a missed collection after 4.30pm on the day of collection. Only a container provided by Ashford Borough Council will be emptied. A missed service does not constitute a refund. Tel: 01723 232323 . Precautions have been taken to ensure that this is a virus free message Ashford TN23 1PL. Are you using a mobile device? named addressee (or authorised to receive it for the addressee) you may Bins should be on the edge of your property nearest the road by 6am on collection day. Garden waste containers may not be new, but will be supplied in serviceable condition. Privacy Notice: Whilst fulfilling our obligations as a local authority, we The Garden Waste Service is available to all domestic households with a garden within the Ashford Borough Council local authority area where the council confirms (i) that it is practical operationally for the council to provide the service and (ii) that the customer has adequate space to store the number of containers included in the customers service contract/subscription. Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. Your information will be retained along with Ashford Borough Council is the data controller for any The annual fee will be applied to each container. mySociety Privacy Notice: Whilst fulfilling our obligations as a local authority, we [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data processing is being conducted relying upon the legal obligation placed Councils data protection pages which can be found at Information Regulations. We use cookies to improve your experience and improve our services.

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