@maikeru If you are only worried about your parent using it you could try an entirely different solution, get an Amazon Echo device (a basic one the dot is about 40 ) set it up and all that would be needed is to say "Alexa call ####" and they would not need to know the number as you could change it at will. You . You can cancel your BT service by calling them on 0800 783 1401. Which makes it too much of a risk to attempt. It's also not clear, at least to me, whether the parent is living with you & needs to use the landline to make calls or is living separately & needs to call the number you're referencing? 10-01-2022 This has never worked, despite texting messages (which I had to pay for) they replied asking for my phone number I replied advising that I did not have one, as I had received no correspondence nor bill from BT ever! on Theyll set up a broadband service for you at your new address and your existing contract will be moved over. Without a phone line (ie for broadband) you won't get the full Sky service, as the box uses internet for catchup and on demand. If youre still within the contract when you leave BT, youll wind up faced with early termination charges. The following example calculations are given in BTs price guide: If you cancel your service outside the minimum initial term, only a 30-day Notice Period Charge will apply to your cancellation. BT offers the option to have broadband only as well as broadband with a landline. If youre cancelling your broadband service for any other reason, youll need to contact BT to cancel your service. Apart from the typical superfast fibre broadband plans Plusnet has always offered, with an average download speed of about 36 or 70 Mbps, they now also offer broadband deals with a 145 Mbps, 500 Mbps, and 900 Mbps average download . These landline replacements use your home'shigh-speed internet connectionto place digital phone calls. If you want to have a home phone service, youll need to add one with a BT landline available from 5/month. This morning I called 0800 7831401 to cancel my account as I have had enough of this disservice. Sign up today: and we'll confirm your installation date within 48 hours. Youll pay 20.9p/minute when you call a UK landline or mobile number. Click Accounts and Import and then 'Import mail and contacts. If you want to move your BT Business broadband service and have it working on the same day as your phone line, you must give us a minimum of 10 working days, however completion times are dependent upon completion of a survey and appointment availability. This would free you up to choose an ISP that offers a no landline phone deal for your broadband albeit you still pay for a landline but it is included in the broadband price. Audio quality is far better than on typical cellphone calls, primarily because the antenna is stationary. We should celebrate the convenience of new wireless connections and pocket some cash. This works out as being 82.5% of your remaining monthly charges. I guess that means I can ask the VOIP provider if they can do port with renumbering that you described, but if not I will just have to accept having to take out line rental with the new internet provider for a year. 9h44 18h07. Advertisement. 29-01-2022 BT is signed up to the Ofcom broadband speed code of practice. Broadband can only be cancelled by phone. 14h55. We use online advertising to help consumers get the best from their phone and broadband services. If required, you can add a landline to this before selecting your package. Hi rbz5416, although I am not paying for line rental twice though I have been paying a premium for not having my line rental with my internet provider. 09-01-2022 Her skill set also includes web development, so she understands the importance of good broadband. This video explains this process in more detail: However, as this rule has only just been enforced and some providers have been slow on the update, we advise everyone to be cautious. Why then do we cling to the landline, when so many of us have mobiles? Please enable Javascript in your browser and try In the UK, BT now offers home broadband without a landline as the default option. Someone internally will need to look into this for you, and you have the option of taking it to the Ombudsman if theyre unable to solve it to your satisfaction. Then the service is $12 a month for an unlimited nationwide calling cellular access plan, $22 for unlimited calls to the U.S., Canada and Mexico. With regards to your question about BTs early cancellation fees, Im not sure they have an official policy on this. We'd love to hear your thoughts and any questions you may have. Moral of this story: Dont respond to enticing deals unless youre content to give up landline forever. You also may a monthly recurring discount of 10. If you choose broadband without a landline, youll lose your home phone number and you wont be able to get it back. check your address to see packages available, choosing the following option on BTs website, including a 100 reward card when you sign up for Fibre 2, when you order through this page on BTs website, BT Fibre 1, Fibre 2 & Fibre Essential: BT Broadband Plans Compared, BT Full Fibre 100, Full Fibre 500, Full Fibre 900 Review: FTTP Broadband, BT Complete Wi-Fi Review: A Guaranteed Wi-Fi Signal In Every Room, BT Hybrid Connect Broadband: Unbreakable Wi-Fi With Backup From EE, BT TV Review: Flexible Entertainment & Sport Packages With BT TV Box, Understand Broadband: Different Broadband Types, Speeds & More, Compare Broadband Deals: Best Fibre Broadband Providers In The UK, 4G Home Broadband: Best 4G Broadband & Hybrid Broadband Deals, Switching Broadband Provider: How To Change Broadband Provider In UK, Compare TV Deals: Best Sport & Entertainment TV Deals In The UK, Best Sky Glass Deals: Get Sky TV & Netflix Free For 3 Months, Sky Sports: Whats On & The Best Sky Sports Deals (Summer 2023), Lycamobile AloTurka SIM: Plans With Inclusive Roaming in Turkey & the EU, Lycamobile UK eSIMs: Plans From 1/Month With No Contract & No Credit Check, Best SIM Cards for Using Your Smartphone in India, Sky Sports: What's On & Best Sky Sports Deals (Summer 2023), PAC Codes: Transfer Your Mobile Number To A New Network. 15h27, Broadband can only be cancelled by phone. It strips out the analogue home phone portion of your landline connection, giving lower monthly prices and a more reliable home broadband connection. Any problems please post back, on And I have not received the email with my bill. As of June 2020, the latest information available, only 2.3 percent of all households said they had a landline alone without cellphone service. Depending on where you live, the landline service will be provided to you using either a standard analogue phone line or using BTs newer Digital Voice technology. However, a number of other providers allow you to retain access to your email address for a monthly fee. I'm a bit loath to cancel BT - I never received confirmation of activation from Voda, so I'm not at all sure I'm connected. on 17h34, You must keep your landline and pay line rental as you need the line for broadband. So I want to transfer it to a cheap or free VOIP service to keep the number only for very occasional use. A single basic line from Verizon in New York City, where it is based, can cost $85 a month. You can get a BT Mobile SIM card from 6/month as a BT Broadband customer. document.getElementById("comment").setAttribute( "id", "a826a326e5bcb1d47206cc3ab1708fbb" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. It alsotakesinto account any discounts you have with the package. - edited Start by ordering your new home broadband plan online. You can also read our in-depth guide to switching home broadband providers. These are often necessary for the site to function properly and required to achieve the purposes illustrated in our cookie policy, where you can manage your consent options. If you want to keep your current phone number, choose 'Yes, keep my current number' when you confirm your broadband order, and we'll do our best to have it transferred over. Frequently Asked Questions about cancelling BT. on To meet the cancellation period set out above, you must send your notice of cancellation to us, or you must have called us, The easiest way to do that is right here on Broadband Genie. Once your new email is set up, its a good idea to export your contacts from your old account and send out an email to your main contacts to let them know youll be using a new address from now on. Only Im in the same boat now sadly . 12h56. When cancelling BT broadband, you should always check thestatus of your current contractand find another deal. If you stop your landline then your broadband will also be ceased and would be treated as a contract termination, and could involve cancellation charges. on 9h04. In an emergency, a good old-fashioned landline phone has been regarded as the most reliable method of communication. For more information about broadband without a landline, please see BTs official website. At Broadband Genie you can save on broadband with the latest offers from the best providers. If you have decided you want to save even more money and just use the VoIP service your cable or satellite TV provider is offering, you'll still want a way to keep your service on when the power goes out. This is essentially the same process as setting up an out-of-office message. If you want to keep your home phone number, you can transfer it to the Ooma service for a one-time fee of about $40, and Ooma typically does this seamlessly within a couple of days. Can I stop my landline but keep broadband? Michael. Don't leap before you look! Also do you have to return their BT modem when the term ends? These allow us to deliver and measure the performance of our communications through other channels. If youre offered an analogue phone line to begin with, youll be invited to move to Digital Voice before the end of 2025. - edited Most of BTs services including BT Broadband, BT Sport and BT TV have an initial contract length of either 12 months, 18 months or 24 months. In the current system , where porting the number results in the linked broadband being ceased, whatever provider you chose to re-provide broadband could use an expedite order to restore service much quicker than the usual lead time, but OR charge more for this fast track service and the provider may expect you to pay more if you want to use this facility, 20-03-2022 Like many people I no longer use my landline, however because I have an elderly parent who sometimes uses it, I would like to retain access to my number. Alternatively, you can continue using your BT Mobile SIM cards after cancelling your other services but you'll lose the 5/month discount for BT Broadband customers. I waited all day no one came. This is because BT will do it for you automatically. However, Sky will eventually close down inactive accounts, so if you want to keep using it, you need to use it regularly. Any repairs are passed on to Openreach in exactly the same way as BT Retail do but you might get less priority when it comes to fixing a fault. 15h30. If youre out of contract, then youll be able to leave for free with no problem. 20h30. Do you have to pay for dentist when on Universal Credit? Have you considered if it is only your parents who use your landline phone that you buy them a cheap pay as you go mobile phone and program your mobile number in to its fast dial and ask them to use that in future. BT tends to charge you for the remaining cost of your contract, and if it's less than 12 months since the contract began, your BT contract cancellation rights may involve having to pay off the cost of the BT . Find out more. How you cancel your BT service depends on whether you're moving to another provider. When you place your home broadband order, youll need to decide whether you want to add a landline to it. Id love to switch to Circle Loop for my home number, but Id need a new number if I do that . To get started, enter a postcode and find out whats available in your area: Once you've entered your postcode, you'll only see deals available to that address. On top of that, if youve got BT Sports or Entertainment with your broadband package, youll also have to return your BT TV box. Once to BT for the phone & again to the ISP, although the ISP is probably bundling that in the cost. Inspector_Clouseau Forumite. You can check this on the Financial Services Register by visiting the FCA website. Email: You. Conversely, if your home internet connection goes out, you can use the Telo 4G as a backup internet connection. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. Is it finally time to drop your landline? But all good things must come to an end, and if youre at the point where its time to cancel your BT broadband package this guide will explain how to do it, and what it might cost. I've been blogging at Ken's Tech Tips since 2005. on You can cancel your BT service by calling them on 0800 783 1401. On the date that your new BT service goes live, youll need to unplug your old broadband equipment and replace it with the new equipment from BT. Hi Ken, great website, Ive found it because living with interchangeable flatmates makes energy and internet contracts a tricky thing. So moving to an ISP that can provide a PAYG phone service is likely to be cheaper than the two packages you currently have. 03-05-2022 on Youll also want to find a broadband provider youd like to switch to. 12h17. The critical thing to remember is that if you cancel your existing broadband and telephone service without first transferring your telephone number to a VOIP service, you will lose your number forever. I cannot for a moment believe that it is not technically possible to reinstate my landline. So Netgear, based in San Jose, California, has introduced a Wi-Fi router for just such occasions. 12h15. I am still without Broad Band. But can you keep your provider-linked email address if youswitch broadband provider? Surely there would be a saving of over 220 a year for the line rental which some people pay upfront ? In the background, BTs Broadband Without A Landline service is using a technology known as SOGEA (Single Order Generic Ethernet Access). Youll need to return the BT Wi-Fi router, or you'll be charged between 43 and 50. Just a reminder that you should check your MyBT to ensure you are either out of contract or pretty close to the contract end otherwise there may be an early termination fee. Hi@littleMoand welcome to our community. So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made? Cancelling broadband: The key points. Rosina has been working as a content writer since university. If youd like to cancel your BT Broadband service, there are several ways to do this. 27 March 2006 at 7:37PM. The only contact I ever had from BT was 3 texts asking if I had arranged to pay by direct debit. AARP Membership $12 for your first year when you sign up for Automatic Renewal. Announcements, Guides & Community Updates. Vonage, based in Holmdel, New Jersey, is one well-known service thanks to endless advertising, and most cable companies also will bundle a VoIP service with your TV channel options to entice you to sign up.

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