BBB is here to help. Mrs. ****** declined and returned the Wrangler. Contact Us. Called again on 7/18, sent to voice-mail again, left message. Due to our providingfinancial assistance, we believewe have provided Ms. ******** more than a fair amount of good will. 63,176. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. Auto Group. At 7:00pm we called again. terrible service!!! When I reached out to him on multiple occasions, I was given erroneous information about parts required, parts availability/sourcing, and when the repairs would be complete. I bought a vehicle March 2022, two weeks later vehicle ran hot. One Owner Used Vehicles for Sale in Arlington, TX - Don Davis Dodge Narrow Your Search Viewing - Pre-owned One Owner View All Inventory Locations Certified (13) Special (6) One Owner Pre-owned Vehicles for Sale in Arlington, TX 1 2 3 4 5 . Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. This dealership has a horrible reputation and I definitely see why. I am rejecting this response because: I did in fact make an appointment for 7:30am for the morning I stopped by for my scheduled appointment. I was told the kicks was somehow so much better than my Nissan but it has not been. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. om ons te informeren over dit probleem. Nissan. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. They switched my service advisor and within a few days I got my vehicle back. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. Als u dit bericht blijft zien, stuur dan een e-mail When I took a look at the car fax I did see that there was a note of a minor accident on 1/25/2020. Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! My truck also needed several different services done to it but you clearly aren't trying to help anyone. There needs to be ramifications for this. Don Davis Auto Group . He asked about a loaner. We will give you the training, support and encouragement to succeed. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Bad experience With Don Davis Ford in Arlington. He could not immediately be reached for comment. This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. Crash tests conducted in the lawsuit also proved that the salesman had lied because the Toyota Tundra truck performed worse than trucks made by Chevy, Ford, and Dodge. Si continas recibiendo este mensaje, infrmanos del problema Collision Center. If you have any questions, feel free to let me know. I have attached a redacted copy of the repair invoice on the customers car referred to in this complaint. Be sure to be prepared with your prior employment information, driver's license, and 2 complete references. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB reports on known marketplace practices. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. unacceptable poor effort!! Expedition Vehicles. At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. I took the car in at the end of July because of the transmission code popped up while I was driving at night and they have my vehicle for two months saying they cannot figure out whats wrong with it. Don Davis Auto Group offers an industrystandard benefits package to all qualified employees. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. Did not receive call on status. Because our employees represent the best investment we can make. He repeatedly has stated he cannot leave his vehicle but will not utilize his warranty provisions. Dropped vehicle off on 7/11 for oil change and to check battery and vehicle shaking at times when starting. After test drive, Mr. ****** decided to go with the Nissan Kicks. Auto Group Site. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. Mustang Vehicles. He is very unprofessional and sassy! Phone Email. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. It was 4 weeks before my truck was ready for pick-up. They put the oil cap back on and brought the vehicle back to me. Sign Up For Price Drop Alerts Confirm Availability Get Lease Payment Apply For Financing Request a Quote Don ********************** is a complete joke. Address (es) 1320 East 1-20 Alrington, TX 76018. on 11/14/2022 *********************** called me and told me i could not buy the car i had ordered for the **** price of ****** unless i let them add dealer window tint and nitrogen in the tires for an additional cost of ***** dollars.This Bait and switch policy in not acceptable to me especially when there web site in banner letters says, The Bottom Line: We Don't mark up ****. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. BBB is here to help. Purchased a pre owned vehicle(6/19/21) , everything was okay until I had an accident on 4/19/22. Examples of poor service or misinformation include: I might note that he did not take his vehicle to an ********** store, since that is who he purchased it from. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". "Unfortunately, the salesman's nose did not grow like Pinocchio as his lies tricked Mr. Arnold into buying the truck," said Tracy. F-150 Vehicles. **** *******. Si vous continuez voir ce I work full time+, am taking classes to further my education and I take care of my son. The roof peeled back like a folded accordion into Mr. Arnold's face and head. questo messaggio, invia un'email all'indirizzo If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 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While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. ****************** did reach out to the dealership on 11/3/2022 in regards to a new Versa. Good Place to work if they had more workers. Within a two month time period the vehicle had overheated twice again. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; I called Don Davis Nissan and a gentle man named ******************* said yes there was an accident but it had passed inspection. The truck has warning lights on in less than 60k miles. Pathfinder Vehicles. I wouldve never traded in my vehicle if I wouldve never received this promotional letter. They put the oil cap back on and brought the vehicle back to me. This is a 2018 Ram 2500 with approximately 60,000 miles on it. After work on 12/14 I call a wrecker service to meet me at Don ********************** because I didnt want these people to do anything else to my truck. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. BBB Business Profiles generally cover a three-year reporting period. Search Inventory. ******* was rude and raised her voice to us. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. If you continue to see this Please Reference BBB ******************************************* for more info. Have fun with all the negative reviews I am about to leave concerning your "dealership". Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. My payment is now 300 more than it was before and I absolutely hate the car I was put in. ****************** had seen on a Nissan website that we this vehicle incoming. Never once showed any interest in helping me at all. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. - All on-going communication with the service department was initiated by me. I wasn't happy with the fact that you expect me to be without my vehicle for 5 business days, without any kind of loaner, just to tell me what was wrong. As with all consumers, we invite them to the dealership in an effort to not only obtain financing but also find the right vehicle. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. Search Inventory. I've attached a link to our new vehicle website. When typing in this field, a list of search results will appear and be automatically updated as you type. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. For 40 years Don Davis Auto Group has continued to grow based on our fantastic group of employees. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. How can you expect someone to be without their vehicle, that they work out of, for up to 5 days with no loaner?!?! Sales Manager. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. Site design and support by Recruitment HQ. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Robert Howard Active Arlington, TX President for Don Davis Ford, Inc. Overview 18 Companies 23 Connections 9 Locations Contribute Follow Robert Howard Overview Robert Howard has been associated with eighteen companies, according to public records. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. Sentra Vehicles. We would disagree. CFO at Don Davis Auto Group. Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. Mrs. ****** declined and returned the Wrangler. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. Magnetic 2018 Ford Fusion Hybrid S FWD I4 Hybrid E-CVT AutomaticThis Fusion Hybrid features: 43/41 City/Highway MPGDon Davis Ford(more) Mileage. 11 Next 121 vehicles found View: results per page Used 2009 Ford Escape XLT Compare 888-802-2903 View All We were then required to find another source to provide a replacement that would fit his intake setup. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. Due to current inventory shortages, an Altima was not available. The code indicates a certain part and he said it could be something else even though there is a specific code for the problem he was trying to convince me of. . I cannot be without a vehicle so they are forcing me to drive a truck with faulty safety features. Requested to give another day. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. Mr. **** does not seem interested in allowing us to assist him. Went to pick up truck and oil change not completed. We would also offer to buy his vehicle back for the 27,999 sales price from December. Ford. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. from 8 AM - 9 PM ET. An honest person can only conclude that the salesman for Don Davis Auto simply concocted a lie "that Toyota used 'super steel'" to close a car deal according to the lawsuit. Yet another bald face lie. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Service said they needed to jump our vehicle and had to drive another client home first. By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. The U.S. attorney's office on Tuesday filed a foreclosure lawsuit seeking to take ownership of an Arlington house she owns, records show. Search Inventory. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. Advised her that I wanted a call on 7/19 with status. Steve Nance. Customer Reviews are not used in the calculation of BBB Rating. She choose not to repurchase either unit. BBB Business Profiles are subject to change at any time. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel Granite Crystal Metallic Clearcoat in Arlington, TX at Don Davis Auto Group - Call us now 877-377-6801 for more information about this Stock #P22738A. The civil suit (Cause No. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. No calls, awful service. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. We tried to price out the direct replacement part number for the part that he had installed, since the OE part would not be compatible, and we wanted to ensure proper fitment. All lending decisions are madeby our third party lenders, not Don Davis ******. pour nous faire part du problme. Disculpa I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. The client asked me why and I stated that in order to provide that answer, we would have to do a diagnostic test that was offered to her at no cost and she declined the doagnostic test. President/Owner at Brown Properties Olive Branch, MS. Jim Brown. I was hesitant on moving forward because this is extremely over priced but I decided to move forward with the repairs. Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. He covers federal criminal courts and has been a journalist for 30 years. las molestias. Syed Jilaney. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. He has agreed to refund Ms. ******* on these repairs. . Wenn ****************** expressed reservation for the accessories but agreed after we informed that any incoming unit would have them added. International Association of Better Business Bureaus. Then BOTH Dealerships reported work on the CarFax report. Titan Vehicles. ", Cision Distribution 888-776-0942 . Javier Alvarado. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. Aydanos a proteger Glassdoor verificando que eres una persona real. Was informed it would take 3-4 days. Mr. **** does not seem interested in allowing us to assist him. Search Inventory. *** the service manager is another joke and will lie to you with a straight face! He could not immediately be reached for comment. She was sentenced last year to three years and six months in federal prison for mail fraud. CARFAX One-Owner. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. A judge ordered her to pay $1.1 million in restitution last year, and the IRS placed liens on all of her property. Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. ****** ****** (Ford service manager) never submitted a check request to refund Ms. *******. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. I forwarded Mr. *****s complaint to our Ford service manager. "I would just buy a new car if i were you"Quoted over $8k for repairs. They kept the car for . per informarci del problema. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change".

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