Other services, such as oil changes and tire rotations, should be performed much sooner and more frequently. Shop for tires online or in-store and turn to your local Firestone Complete Auto Care to help ensure your ride stays safe and smooth, no matter the season. Instead of Googling "emergency dental surgeon near me" and attempting desperately locate someone who comes unrecommended, call our 24/7 dental practitioner hotline. No tire, regardless of its design or quality, is indestructible. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. If your tires were produced in 2000 or later, the last four (4) digits of the serial code identify the week and year of production. If the sidewall does not specify a distance limitation, consult your vehicle owners manual as run-at or low tire pressure operating limitations vary by tire design and vehicle applications. In addition to low pressure, the factors affecting ability to repair an RFT include: vehicle speed, load, and maneuvering; the amount of ination pressure loss; and ambient temperature. You might want to reconsider. No more ignoring. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. I even asked for the old one. But now they take a $40.00 late fee out of every pym'nt, even though it is sent by the date in time for my due date. If you cancel within 24 hours of the scheduled start time for the Job, you may be charged a fee of $30. The warranty period will be extended for the number of whole days that the product has been out of the buyers hands for warranty repairs. Thank you and apologies for the hassles. Actual Factory Scheduled Maintenance recommendations may differ based on several factors including driving habits and conditions. What is Costco's tire replacement location policy? Auto Care Tips & Advice Maintenance You will be notified by phone or emailwhen your tires arrive at the warehouse and you will have 14 daysfor installation. But no more games. I have talked to other mechanics who said the machine they used to resurface the rotors either used the wrong grain brush or was not lubricated and said rotors should not be making that noise. Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. Shop for tires online or in-store and for your car or truck maintenance and repairs. We promise that the services we perform will be fixed right the first time. It must be a size authorized by the vehicle manufacturers. A credit and an apology. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping Warranty is void if vehicle does not have a working odometer either (a) at the time of the initial purchase/service, or (b) at the time of presentation for warranty claim. Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. Download the free app today. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. Directions It's time to get creative. Text STOP to cancel, text HELP for help. Our expert technicians know your manufacturer's maintenance recommendations, so well share them on every invoice- and email them to you after your visit- to help keep your vehicle running newer, longer. Firestone Complete Auto Care Customer Support Lowest Rating. Never perform tire service procedures without proper training, tools, and equipment. Desired outcome: Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. The complete terms of the "LIMITED NATIONWIDE SERVICE WARRANTY" are available at every companyowned Firestone Complete Auto Care stores. If you have further questions, please visit ourTire Site. If in doubt, do not exceed the 50-mile (80 km) limitation. Customer service should always be top priority. Littleton, By texting BRIDGESTONE, you agree to receive text messages from Bridgestone at your mobile number, which may be sent through an automatic telephone dialing system. On my . It still did not start. You can save time in the store by pre-booking your repair service appointment online today. I did get a late fee 1st time, because I did not know my due date. My car is old, (110,455 miles) but I feel it still has life in it. Safety starts with understanding how developers collect and share your data. If the automotive repair or service was performed improperly, then we will re-perform the service at no additional charge to you, during the established warranty period. Norma - Apologies for the problems with the app. head to a nearby Firestone Complete Auto Care in Honolulu Always keep the vehicle manufacturers recommended ination pressure in your tires, including the spare. If you've made an appointment on Costcotireappointments.com before, you can Login using the email address and password you previously created. No issues with the truck prior to the oil change. Please call store to confirm availability and pricing. As part of that commitment, our Tire Centers will only install tires that are suggested by the manufacturer for your make and model of car. Contact your nearest retailer directly by visiting the. Then after 20 minutes or so my car went dead on Katy hwy. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. #28738 Post-winter car care is important just dont forget about your transmission! For Alaska and Hawaii orders, the estimated delivery timeframe will be approximately 10-20 business days from the time of your order. Start by selecting a topic from the menu. Firestone Transforce AT Tire Review. OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. service offers, oil change coupons, or tire deals. The one tool every driver needs. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. Please do not use special characters. # Reflects promotional pricing. Firestone has no comment on the various performance claims made by Nitrogen suppliers. Directions If you have further questions concerning Tire Application please contact Technical Services at 1-800-847-3272. How can I schedule an appointment at my local Tire Center? We'll take it from there. Learn about tire features and see suggested tires for your vehicle. Firestone Commercial Truck Tires. Spark plugswear out over time from extreme temperatures, normal wear and tear, and outside debris and contaminants. As for the service records, please use the 'contact us' from the website and ask to be passed to the developers (reference this email) and we can work with you to get all your service records. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. Charging for parts and labor not installed. March 28 2023 invoice number 208644 tires and life time alignment droped truck off for 1.00 appt 2.40 got call it was done went picked truck up went home I was putting center caps back on rims when I realized the valve stems had not been changed and further inspection the tire alignment had not been completed so I called I got money back for valve stems and labor but had to drive 45 min back the next day for alignment because a tire tech did not do his job to specs and turn it over to next technician so he could compleet his.In differerent sennerol some one gould get hurt. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. Head to the nearest Firestone Complete Auto Care Enter your contact information. I will not go back to that store as I cannot have them breaking my car further. Firestone Commercial Truck Tires. We've designed the tire search on Costco.com to only display results that match up with your vehicle. We'll remove your old windshield wipers and install new ones and refill your windshield wiper fluid. Warranties apply to parts installed and service performed on private passenger vehicles. From oil changes to tire services, Firestone Direct has you covered. A tire rotation consists of removing the tires from their current locations and rotating them to another location on the vehicle. Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. Start by selecting a topic from the menu. By continuing to browse our website, you agree to use these cookies. If any service is needed, we'll perform a complete brake fluid exchange. WHAT IS COSTCO'S TIRE REPLACEMENT LOCATION POLICY? We've been one of the nation's leading tire provider for years. Firestone Consumer Tires. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. experienced technicians The speed rating system is intended to permit comparison of the speed capabilities of different tires. Before I even left the lot I let them know. If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. I think is very fair. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. When it's time for a new battery or quick oil change, come see us. Original equipment tires are not available at all stores. I was told to pick it up. Click below to find job opportunities at your nearest Firestone Complete Auto Care. This complaint was posted by a verified customer. I was charged 442.36 at the time of my visit and 149.00 the following On April 12, 2023 I brought my car to 7426 Cantrell Rd. By continuing to browse our website, you agree to use these cookies. You can save time in the store by pre-booking your maintenance service appointment online today. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. Available on iPhone and Android. We're your local car care center, tire store, and automotive shop combined into one. *, We value your time, if your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00).**. Take the guesswork out of tire shopping with our Tire Decision Guide for a perfect match no matter your driving preferences. Desired outcome: 1) Keep checking for availability: You should check Firestone Oil Change appointment booking system regularly for cancellations or newly available time slots. You may cancel a scheduled Job at any time, subject to the following. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. This site uses cookies to enhance your user experience. Vibrations, weird noises, and engine movement could mean a bigger problem. can be a great way to You can count on FCAC to make the process of purchasing tires for your vehicle simple and straight-forward. I was heard something like "They're Russian". Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. Please call store to confirm availability. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our. They quoted me a price to diagnose and fix my car. A real solution. Thanks for your honest assessment. http://www.firestonecompleteautocare.com/, http://www.firestonecompleteautocare.com/privacy-statement-nativeapp. Now, you can take our crew with you! You can select the location by clicking the pin on the map or by clicking Select Site.. I dropped it off after waiting all day for it I get a call that is wasnt ready the oil had been changed but they didnt know how to get the oil filter off. Auto Care & Tires. If in doubt, consult a qualied tire service professional. Please try again or manually enter a search below. budget-friendly We help take care of all your car's parts and pieces, If you'd like the refund processed by Costco.com, you'll receive your credit back to your original method of payment within three to four business days. It may be necessary to have it removed from the wheel for a complete inspection. Our Firestone Credit Cards offer promotional financing while earning you rewards. Excludes our Buy 3, Get 1 Free offer when compared to a competitor's individual tire price. Now, you can take our crew with you!

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