Mercari itself is a legit e-commerce marketplace to buy and sell products. The seller accused me of lying even though I offered to send the purchase receipt of the Ring I had to buy at Home depot. About How Much Money Do You Need To Retire? The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. Mercari offers Smart pricing. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank account via instant pay or direct deposit methods. There are several professional services available for crosslisting. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. Mercari makes it easy with quick listing and low commission. When a buyer requests a return, well ask for some photos of the item. There is an exception for buyers who cancel because the seller cannot fulfill the order. The seller has 24 hours to respond to the cancellation request. Guess Im not alone, but Im done with Mercari as well. Try to be as accurate as you can in your description and when selecting the condition to avoid any misunderstandings. It's better than Poshmark or eBay. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. Does Mercari cancel order if not shipped? Ship as quickly as possible because buyers dont want to wait for their items. Customer service can be sketchy and hard to get in touch with. If you prioritize ease of listing and want to sell a large variety of items go with Mercari. Thats a good time-saver when its correct, which it often is for commonly known brands like Nike or Adidas. If youre thinking of trying it out, give it a try! You may also need mailers, boxes, and packaging tape. You can ask them to redeliver your item. After wearing the advertised gold ring, the gold color wore off. If you cannot provide the requested information or documentation, then your account may be suspended or closed and any transactions you have made may be frozen. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. You dont want to lose money on the sale. Defective item and support doesn't care because it's past 72 hours. Anyway I would urge buyers to purchase skincare only from authorized sellers , otherwise you lose your money . What happens if seller doesn't ship in 3 days Mercari? The payment processing rate will remain the same at 2.9%. Mercari is one of my favorite places to sell online whether to make a little extra money getting rid of things around the house or making serious money as part-time or full-time job. Use a prepaid label that you pay for as a seller. Facebook Marketplace takes only 5%. Lets say youve done all of the above and made a sale. We'll remind the buyer to rate you. I like to add measurements to my listings because I sell clothes. I have bought and sold with Mercari a few times. Things like pricing, shipping details, and photographs can be altered. Fraudulent transactions may result in the loss of your money with no recourse. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. This way I can accept an offer or provide free shipping if the buyer asks for it. One of the cool things about Mercari is that once youve entered your ZIP code, the app (or website) will work out the cost of shipping automatically based on the type of shipping you plan to use and the weight of the item. All new listings will be subject to the new fee on October 1, 2020. The entire sales process on Mercari can be completed remotely, with items shipped direct to the buyer. Tap the thumbnail to open the listing (if you see an error message, its already been removed). I purchased a video game from there and the first purchase went well. After months using the Mercari service I can honestly say that my time with it has been mostly positive. Theres a $2 fee for deposit requests of less than $10. I aim for same day or next day shipping whenever possible. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. The seller has not shipped within 7 calendar days of purchase. Show more Is Mercari Legitimate? I've encountered these issues from time to time. But the photos customer support requested are the same photos the carrier asks for. Most people take good pictures with natural lighting. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. However my last purchase for a ninja creami has gone from sucky to the worst experience ever. There is even a section for brands (which can be found here). What happens if the seller doesnt ship in 3 days on StockX? If you live in a place with dark, yellow, or minimal lighting, use a light kit or fix your pictures in an app like Snapseed. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. Ill leave you with a recap of some pros and cons of selling on Mercari. If the buyer doesnt act within the 3 days, Mercari will automatically accept the item and leave you an auto-generated review. You may soon find yourself with more padded pockets. Mercari changes its shipping options and their prices regularly. Got three holds on my credit card through PayPal. All sales through Mercari are final unless they fall under their Buyer Protection Guarantee (which can be found here). You may find your Mercari offerings growing quickly. I bought a pair of pants that dont fit me at all. If the shopper makes an offer thats too low for your liking, consider how realistic your ideal sale price is and how likely another potential buyer may come along. I would not sell from here again can't get call company can't do instantly pay out had my rotating number and everything? However, retailers do not always oblige.Jun 5, 2019. It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. Potential buyers know that theres leeway on prices. While you can sell stuff at Mercari, you can make some affordable purchases as well. If the package says delivered but you havent received it, reach out to us. Poshmark Review: What You Need to Know Before Buying & Selling on Poshmark, 30 Things You Can Sell to Make Money Right Now, 22 Things to Do When Your Items Arent Selling, Why You Should Be Selling on More Than One Platform. Theres even an option to sort search results by free shipping or not. Add photos of the item, create a title, write the product description, fill in the category and condition, choose a shipping option, and set the listing price. But if you're selling something like a regular bra, you can only list it by band and cup size, not as small, medium, or large. Once the three-day acceptance window has passed, your funds are released. Youll also pay $2 if the request is rejected by your bank for entering your account information incorrectly. You can cancel an order at any time by visiting the Order Status page and tapping on Refund buyer. Making shipping even easier. Where Mercari really shines is in the little differences it offers. Mercari itself is a completely legitimate and reliable e-commerce marketplace. It's up to the seller to agree or deny the cancellation request. Also take your time inspecting item , dont rush to rate the seller . When it comes to used items, people have different ideas about what makes something a certain condition, so this is helpful for knowing what the terms mean and how to assess your item. I've found this to be the best way for me to make sales. Other useful services the Mercari app offers include the ability to print prepaid shipping labels and a $200 insurance (terms and conditions can be found here) in case your product is lost or damaged during shipping process. I was out of town and didn't get to check out item until hour 71. Quick Answer : Does Grindr tell if you screenshot? To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. Once the buyer receives the item, they will have three days to confirm receipt, accept the item as described, and rate the seller based on the interactions they have had with them. If it hasn't been 7 days since your purchase, Mercari will confirm with the seller to ensure they didn't ship using an alternate tracking number. When they do that the buyer gets a notification that the seller has sent the item. 3. You must pick from the options they give you. The platform attempts to protect users from fraud, but like any online marketplace, it is possible to be scammed if you aren't careful. Just be aware that with direct deposit the money can take a few business days to materialise in your bank account. Labels are for up to 0.25 lb, 0.5 lb, 1lb, 3 lb, and so forth up to 100 lb. The seller tricked the authentication process by showing a photo of a different pair of Gucci glasses that had the Gucci name and made in Italy. Mercari may not be used to sell any of the following products or services: Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. They allow counterfeit products on their platform and do nothing about it . Mercari canceled the order and told me to call my shipping carrier, but I used THEIR shipping label. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. If you have a question about one of your sales or purchases, its possible to contact support by clicking through that item and describing your issue. It's possible to get scammed on Mercari as a seller. Get Your Money. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). Prices for shipping items under 1 lb have gone up over the years, but are still cheaper than a platform like Poshmark, where the only option is to pay over $7 for USPS Priority shipping. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. We spoke briefly in the previous section about how items are sold on Mercari, but lets look at the process in greater detail. The primary way to protect yourself is to avoid making payments off the platform. The seller sent the wrong item to the buyer. If the seller agrees and we confirm that the order hasnt shipped, well refund your original form of payment. Customer service literally told me that I was correct, but that they still wont return it. How do you know if a seller is legit on Mercari? #4-List, List and List some more. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. Even if the seller has agreed to a refund Mercari doesn't care. Mercari's fees are 12.9% + $0.30. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). That covers the basics of listing your item. Grab your copy below! If you ship on your own, you need to provide a tracking number in order to get your funds released if the buyer doesnt confirm deliver. Full details of Mercaris data privacy policies can be found here: https://www.mercari.com/privacy/. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. In the 3 years I had one item as not described. The cost of shipping using Mercari can be quite expensive but the insurance and the fact that the cost is deducted directly from the sale proceedings make it a convenient method for many. Sometimes flaws dont show up well on small phone screens. Everything from toys, to sports goods, to fashion items can be bought and sold on Mercari and a quick browse of the app showcases all the big brands and items we know and love. I've seen sellers lose cases where they said flaws were shown in the pics. Post office didn't receive the item until Saturday the 28th. Mercari is strict about this and will take funds from your account if you dont pay enough for shipping. Bubble wrap was popped on almost all sides. This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. Mercari will confirm with the seller that they havent shipped the item. Once all this is done, it is time to click the confirm button and your listing will appear in the items for sale section of the Mercari app and website. Just be aware of Mercaris terms of service. Customer service wont help . They told me its not their problem and closed the deal. I had sold a guitar on Mercari. Mercari is a legitimate online marketplace that can be used to buy and sell a wide range of products. No, they are not. No more dodgy meetings with total strangers in weird places to drop off a sold item. I will ship my 2 remaining orders for good will and delete my account. Unfortunately, Mercari lacks some categories. Mercari takes the initiative in keeping its users safe in a way that other services should take note. Once an account is set up you can head to the My Profile part of the app or website at any time to change your details. Backed entirely by Japanese venture capital, Mercari is now valued at more than $1 billion and is building an e-commerce empire in Japan to rival the likes of Amazon, eBay and domestic Japanese giants like Rakuten. Once youve made a sale and its been accepted by the buyer, the funds are released and you have a few options for what to do with them. Buyer Beware! Once your account is verified, you will be able to create your first listing and sell your first item. I requested a refund for my $35 shipping and I would keep item so that seller could still get paid (even though she voided my cancellation) but they are not budging. I got a half-assed "I'm busy" excuse, and the label was created that evening. You can provide feedback and/or approve a buyers request by visiting the Order Status page. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. New comments cannot be posted and votes cannot be cast. Buyers can ask the seller to cancel the order any time before the seller confirms shipment. Relist to change the price back to the original amount and keep your item at the top of search results. #2-Offer free shipping. Listing is free! Why? It is required under Federal law that the owners of Mercari obtain, record, and identify all the users who creates an account with them. Step 3: Sell an Item by Creating a Listing. Mercari falls in the middle of the range of fees for similar marketplaces. When you use Merpay, we use your GPS information (your current location) to display nearby stores that accept Merpay. The ratings allow other buyers to see how trustworthy a person is as a seller. What happens if the seller doesn't ship on Mercari? The odd thing is that not all users are shown the make offer button. I contacted the seller and Mercari. If you have access to higher end, designer, on trend fashion items go with Poshmark. Another way that Mercari protects customers is to enforce identification verification on sellers. Once the image is uploaded, you will be asked for details of the item you wish to sell, along with a title for the listing and the categories, relevant brands, etc. When you want to list or purchase items verified with Authenticate at up to $5,000, well ask you to complete an additional identity verification. FedEx an UPS offer economy services for up to 5 lb. The Mercari website boasts of its great customer service and any issues you have during a sale can be brought to the attention of their customer service team via a form on the Mercari website or by calling the number on their contact page. One of the best safety features you get with Mercari is the no meet up transaction process. I only have to correct it once in a while. If the return is approved, Mercari provides a prepaid addressed shipping label for the buyer to return the item to you. I had proof in my listing pics. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. Dont be afraid to negotiate in those cases. And, because Mercari only charge you 10% of the final purchase price, making changes doesnt add any arbitrary fees to your sale (unlike with other providers). We also ensure all reviews are published without moderation. Find out how we combat fake reviews. Go ahead and list as many things as you want, as long as they follow the guidelines. People are ridiculous. We recommend giving it a whirl to see for yourself. You got three days for it . And while Mercari is a relatively new kid on the block, it is easy to see why it has become so popular so quickly. Mercari has a seller dashboard that gives you information such as your revenue, number of items listed, average listing value, average order value, and so on. Youd then have to lower the price for them if you agreed to it. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Theres a listing for shorts under athletic apparel, but not all shorts are athletic wear. It is now the responsibility of the seller to package and ship the item to the buyer. People come on looking for a deal and want an even better deal if they can get it. If they run into any issues, they can contact us through the help center. It used to take at least 5 business days to get your money. Its sent from Mercari to your email inbox, or you can download it from the website/app. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Edit pictures right in the app. To make it happen, we ask that you verify your identity. You cannot combine shipping on two items. Although, as with other platforms of a similar ilk, addresses are shared during the shipping process increasing the risk of things like identity theft. I sold my brand new wedding dress for way less than the original price. Writing out flaws will also help if a buyer tries to make a case for a return. It's fast and easy to list your items for sale. Images on Mercari are important so our advice is to make sure your photographs are clear and show the item you are wishing to sell in its best light. Use that to track the package to its destination. Customer service said I gave them the wrong address, I did not and screenshot the home address. They refuse to refund or help in any way. Who is the blonde girl in the new Verizon commercial? Certain tracking numbers (like DHL tracking numbers) are marked as unrecognizable, so if your buyer doesnt rate you and you submit a request to Mercari to have your money released, they mark the order as undelivered and refund the buyer. mercari what if seller doesn 't ship within 3 days. If you wish to use a Mercari prepaid label (including the $200 shipping insurance mentioned earlier), you will be given the option to Create Shipping Label in the app, on the website, or via the confirmation email you receive. You dont get extra credits if you decide to spend the money back on Mercari. Sellers complained that it was too slow, and it was in comparison to other platforms. I duly left the information and waited for a phone call. The buyer could also open a case during that time if the item was not described accurately. Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. If you like what you read, you can support the blog by buying me a hot cocoa. This is important because you dont want the item shipped back to you or the buyer changed upon delivery. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Shipping rates are high for items 1 lb and over compared to some other platforms. I am both a seller and buyer on Mecari and have had nothing but great experiences. Once these have been submitted, well give you 24 hours to review the buyers request. I sold a mixed lot of jewelry to a buyer on their site. You can read my Vendoo review and List Perfectly review. If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. (tip to other sellers: you can and should pursue legal action if you are ever unlucky enough to deal with a buyer like this) Thankfully most buyers are decent people and won't do this, but it's happened enough that it's no longer worth the risk and I've started using other platforms for my decluttering needs. Tried to purchase a guitar pedal and they couldn't verify my address even after my address was verified through customer service. Thats too often for me. Analytics page. Weve added a payment processing fee of 2.9% + $0.30 charged to the seller for each completed transaction. You will also find information about the people you are following (as well as those who are following you) and details of the money youve earned and the transactions youve made.

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