Yes, you will earn Marriott Bonvoy Points for your qualifying room rate and other qualifying charges. However, Expedia says the hotel is sold out, so they had to call the hotel and make the change. To know more about prices and how to make your reservation before your arrival, please. I posted a review on TA here hoping someone at the hotel will reach out, but their response (just posted) basically says well, I knew their cancellation policy when I booked! NerdWallet answers questions about travel, finances. We have also increased the daily frequency of cleaning and disinfection procedures for air-conditioning systems of both common areas and guest rooms. Royalton Fit: a modern fitness center with instructor-led classes, Unlimited reservation-free dining, international and local liquors, Stay at 1, Play at 2 with access to neighboring Royalton Blue Waters, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Refined dcor, elevated amenities, and stunning ocean views define each moment spent in our upscale accommodations. After 10 days, please fill out theReport a Missing Stayform, if needed. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, Exciting water sports and thrilling water parks, Royalton Fit: a modern fitness center with instructor-led classes, Swimming pools, swim-up bars, and lazy rivers, Unlimited reservation-free dining, local and international liquors. Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Royalton Splash Riviera Cancun is a modern, luxury resort in the popular vacation destination of Riviera Cancun. The resort-within-a-resort offers elevated privacy and complimentary extras like afternoon hors doeuvres and sunset toasts. Airbnb allows owners to choose from six types of cancellation policies, ranging from "Flexible" to "Super Strict 60 Days.". I'M HAPPY TO PAY THIS FEE. Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. Royalton CHIC Punta Cana Resort & Casino is the ultimate destination for social vacations, whether youre planning a getaway with friends, a bachelor/bachelorette party or a romantic retreat with your special someone. Our All-In Luxury experiences and exceptional locations make our resorts award-winning traditions for everyone to enjoy. Hideaway at Royalton Riviera Cancun provides All-In Luxury vacations exclusively for guests aged 18+ with an intimate ambiance. 2023 Royalton Riviera Cancun. Enjoy the ultimate luxury beach getaway at Royalton Punta Cana Resort & Casino. Royalton Riviera Cancellation Policy - HELP, Re: Royalton Riviera Cancellation Policy - HELP, Get answers to your questions about Puerto Morelos. H10-Ocean Coral and Turquesa dress code???? Its policy suggests that those hoping to cancel bookings should "contact the property owner or manager to discuss their cancellation and refund policies.". Royalton Luxury Resorts - All Inclusive Vacation - Vacation Express Spend your days relaxing by the Level 18 Rooftop Cabana Lounge, which offers panoramic views of the surrounding coastline and a stylish ambiance. According to the cancellation policy, I can cancel or make changes to my reservation and pay a fee of one night's stay. Built for discerning travelers, this modern resort features the Diamond Club for a higher level of service and tranquil pool, beach, and dining areas for guests over the age of 18 only. Arrival Transfer: From the airport to the Royalton resort cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. San Diego, California 2 27 Hotel Refuses to Honor Their Written Cancellation Policy Review of Royalton Riviera Cancun Reviewed June 1, 2018 I booked a stay for June 13-22, and I need to shorten it to June 13-18. Royalton Luxury Resorts | United Vacations The hotel reserves the right, at its discretion, to modify the room rate a guest must pay for a reservation to reflect the correct guest count, including children and their ages at the time of check-in for such reservation. To ensure you receive an accurate rate, it is important you enter the total number of adults and children. Minimal contact with hotel personnel and other guests. 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. In response to the COVID-19 pandemic, many hotel and vacation rental brands adjusted their flexible change and cancellation policies, similar to. Special requests are not guaranteed and are subject to availability upon arrival. For an elevated experience, upgrade to Diamond Club room categories to enjoy exclusive amenities and service. His work has been featured by Fast Company, The Associated Press and The Onion. All high-touch surfaces on our properties have been identified and will be sanitized continuously throughout the day. Cancellation Policy. Note that Diamond Club categories are not available through redemption, only regular bookings. Royalton Luxury Resorts - Book & SAVE On All-Inclusive Royalton Resorts What are the cancellation policies? Explore a world of gourmet restaurants, poolside premium cocktails, beachside lounging, watersports, and nightly entertainment. Upgrade to Diamond Club for elevated accommodations, services, and amenities. He has spoken about travel rewards at CardCon, the Altitude conference and AwardWallet's "Award Travel 101" podcast. Enhanced rooms may include rooms with desirable views, rooms on high floors, corner rooms, or rooms with special amenities. Cancellation policies are presented at the time of booking and are included in your booking confirmation. StartingJanuary 1, 2022, guests returning to their home countries who are required to present a negative COVID-19 test have access to RT-PCR and viral antigen testing on the property at an added cost. [CDATA[ Hideaway at Royalton. This deposit is refundable if canceled outside of the cancellation policy. Indulge in unlimited reservation-free dining throughout your stay and choose from a range of elegant accommodation options, including oceanview and swim-out suites with lavish amenities. This topic has been closed to new posts due to inactivity. Radisson at one point offered one of the most flexible policies for new bookings. Hyatt has added some caveats to the new-booking policy, noting that some properties might suspend it during high-demand times such as holidays. has long had one of the most generous blanket change/cancellation policies. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. I've a hunch (which may NOT be correct) that they can't amend your existing reservation but instead cancel your existing one and rebook you with the changed dates. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. All Rights Reserved. As our guest, enjoy full access to one of the Caribbeans largest water parks plus tennis facilities and more at our neighboring Royalton Splash Punta Cana Resort. To receive access to these areas, these Members will receive an exclusive bracelet. initially introduced a broad, generous change/cancellation policy on all new and existing bookings, then tightened it by adding some limitations. Please Note: Only bookings made on the Marriott Bonvoy Mobile App, theMarriott.comwebsite orthrough one of theMarriott Global Reservations offices, will appear in your Marriott Bonvoy Account profile or in the Marriott Bonvoy App. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. Blue Diamond Hotels and Resorts Inc. All rights reserved. Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed, rain shower, high-speed Wi-Fi, and a balcony or terrace. Our friends from Nexus Tours can provide you with the transportation service from any of our Royalton destinations. For redemption details please visit. Vrbo allows its hosts to create custom policies, so you should always read the fine print on each listing before booking. To safeguard the well-being of both guests and employees, we have reinforced our cleanliness standards, adhering to guidelines set by the World Health Organization (WHO) and the Center for Disease Control (CDC). Our partners compensate us. that does not have any clear cancellation policy specific to COVID-19; instead, it punted the responsibility to its hosts. Different options of premium drinks and food that are not part of the All-Inclusive Experience, can be purchased on-property during your stay. At All-Inclusive by Marriott Bonvoy Resorts, the Points redeemed for an Award Redemption Stay cover the cost of the All-inclusive package, which includes, but is not limited to, the standard room (with existing bedding), room tax, service charge, resort fee, and standard food and beverage, for up to two people. Our Sports Event Guarantee ensures you can cheer on every major international match from our sports bars while dining on traditional pub food and celebrating with premium drinks. Utilizing Marriott Bonvoy Points to secure an Award Redemption Stay reservation covers the cost of the All-Inclusive Experience for up to two people in the room. Travel Professionals | Royalton Resorts ROYALTON BLUE WATERS Montego Bay, Jamaica She previously wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter. Unforgettable experiences where every day is filled with adventure and each night is alive with entertainment this is only the beginning of what you can expect from a family getaway in our modern, luxurious all-inclusive resort in the Riviera Maya, located only 15 minutes from Cancun International Airport. If your rental is "Flexible," then you're entitled to free . Invite your loved ones to an all-ages getaway where excitement and adventure by day meet celebrations by night in pure paradise. Some activities include fitness and sports activities, games for children (at family-friendly resorts) and live music, among others. His work has been featured by The Associated Press, The Points Guy and Fast Company. Youll also enjoy complete access to Royalton White Sands Montego Bay next door. Learn more: Airbnb vs. Vrbo: Which is better for travelers? We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Strict hygiene protocols for resort staff will continue to be enforced, including a thorough cleaning and sanitation process at the staff entrance from hands to footwear, the use of personal protective equipment (PPE) such as gloves and masks, rigorous and frequent hand cleaning with an alcohol-based hand sanitizer and maintaining physical distancing rules. previously offered a flexible booking policy on new and existing bookings, but the chain has not extended this policy. Agreed you have to deal with Expedia as you elected to book with them. FAQs - Royalton St. Lucia | All-Inclusive by Marriott Where exactly is Cenote - Ojo de Agua (Riviera Maya) ?? Blue Diamond Hotels and Resorts Inc. All rights reserved. Her work has been published in The Wall Street Journal, The New York Times and The Washington Post. For any additional inquiries about our Safety-Assured Vacations or on-site COVID-19 viral testing, pleasecontact the resortdirectly. Our fitness center equipment and spa facilities will be sanitized after each use; as well as all general transportation units like golf carts and luggage carrier trolleys. Did you talk to them directly in Mexico? To ensure the well-being of our guests while enjoying our bars and restaurants, our resorts have reduced restaurant capacities to ensure physical distancing guidelines are respected. Please Note the following information for Marriott Bonvoy Award Redemption Stays: //Royalton Riviera Cancun | All-Inclusive Luxury Resort more. Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches,mysterious cenotes, and wondrous Mayan archeological sites. All Rights Reserved. In addition, the process to replenish mini-fridges and other items in guestrooms has been revised to limit additional entry. The standard guarantee and cancellation policies of the All-Inclusive Resort also apply to Award Redemption Stay reservations including, without limitation: all minimum length-of-stay requirements, credit card guarantee requirements and charges for late cancellation, no-shows, and early checkout. Complimentary* or $999 USD Includes 10 guests Additional Adult Fee (13+) - $20 USD per person Additional Child Fee (4-12) - $10 USD per person Luxury Complimentary Wedding package can be upgraded to a civil ceremony with the addition of the notary fees - please see our "Additional Wedding Services" for pricing. It can be requested on arrival and is subject to availability on the day you check out. My brief experience with Expedia's custom service personnel is that English is not their first language, so it's quite possible that the person you previously spoke with didn't understand what you were trying to do. In a previous professional life, he wrote comedy until a nomadic lifestyle and a lifelong obsession with saving money turned his attention to travel rewards. Here is a list of our partners and here's how we make money. When evaluating offers, please review the financial institutions Terms and Conditions. Social distancing measures Lobbies with safe social distancing. Since you booked through Expedia, you have to deal with Expedia with respect to any changes to your reservation. 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. All-Inclusive stays are priced per person/per night. Discover a luxurious, all-inclusive Caribbean vacation where everyone is family at Royalton Resorts. Airbnb does have a new feature that allows you to filter out rentals with tough cancellation policies; just ensure you have that filter selected if theres a chance you might ditch your reservation. While many rates do have flexible cancellation policies, some rates are not able to be canceled. Spend sunny days lounging by one of the elegant pools or head to the lavish Royal Spa for a pampering treatment. Also, if you used a third-party travel agency like Orbitz or Hotels.com to book, you will likely need to call that company (instead of the hotel brand) to change or cancel your booking. With space for your whole family, choose from any of our 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. Serving French, European and fusion meals, Lumiere lies a mere 300 metres of this Cancun hotel. Spend your days soaking up the sun by one of the two beaches or trying out a range of resort-offered water sports like snorkeling, kayaking and sailing on the sparkling waters of the bay. Please carefully review the applicable cancellation policies of your booking. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. Welcome to the Royalton Luxury Resorts Travel Professionals Page. Extra-person charges, as well as all other property charges, are the responsibility of the Marriott Bonvoy Member and are not included in the Award Redemption Stay. While Marriott gift cards can be used for payment, a valid credit card will still need to be presented at check-in to establish credit. Guests must adhere to the cancellation terms of each individual listing, which are set by the listings owner. Our modern and luxurious, all-inclusive Caribbean resort offers endless opportunities to create new memories together, whether splashing at the water park, sharing a spa day, dining at any of our elegant restaurants, or just lounging by the beach and pools. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Start each day comfortably refreshed in anticipation of the adventures to come. The buffet, caf, snack bars and beach grills require resort casual attire. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. All indoor guest facilities will have reduced guest capacities to maintain a safe and enjoyable environment for both guests and employees. The air-conditioned rooms offer satellite TV, minibar and a coffee maker. Never miss a sporting event while on vacation. All Rights Reserved. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Coronavirus Hotel and Vacation Rental Cancellation and Change Policies: Updates. Epic Travelers "club presentation" at The Fives ? Hand sanitizer dispensers will also be available throughout our resorts including at check-in areas, washroom entrances, restaurant entrances, elevators, kids club, teen club and other key areas to encourage guests to sanitize their hands regularly. //]]>. I did contact Expedia only, and Expedia's policy on the reservation clearly says the reservation can be changed, and the change fee would be one night's stay as long as it's done before June 11. Never miss a sporting event while on vacation. I am willing to pay their change fee of one night's stay. Please note that this policy does not apply to Group or Wedding bookings, see below for our Group Booking Policy. Our All-In Luxury experiences at exceptional locations make our resorts award-winning traditions for everyone to enjoy. All Rights Reserved. Royalton Luxury All-Inclusive Resorts She was supposed to contact the hotel and then call me back (this happened multiple times, as I called multiple times) but she never called back. Set in beautiful Montego Bay, Royalton Blue Waters Montego Bay Resort is ideal for family-friendly getaways in the tropics. From exhilarating experiences and adventures to purely relaxing moments, our modern all-ages resorts ensure you enjoy the very best of our tropical locales the way youve always dreamed. From local favorites and international flavors to la carte dining and a myriad of delicious buffet offerings, our restaurants offer the perfect setting for gathering over a shared meal. When evaluating offers, please review the financial institutions Terms and Conditions. Find a Royalton Chic cancellation policy that works for you. This influences which products we write about and where and how the product appears on a page. Frequently Asked Questions - Royalton Resorts Located just 15 minutes south of the Cancun International Airport, Royalton Riviera Cancun puts you and your family moments away from day trips to Playa del Carmen, Tulum, white sand beaches, mysterious cenotes, and wondrous Mayan archeological sites. It is of utmost importance to protect the health of our employees as they continue to provide attentive and personalized service to guests. To keep our tropical oasis pristine and thriving, we embrace innovative sustainability practices that adhere to internationally accepted criteria for the sustainable operation of resorts. This page is designed exclusively for hotel partners and travel professionals to improve your booking experience making it more secure, rewarding and stress-free. Treat your family to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. You want a travel credit card that prioritizes whats important to you. Late checkout is not guaranteed and is subject to availability. Royalton Riviera Cancun Resort & Casino is a modern all-inclusive resort offering stylish getaways and All-In Luxury vacation experiences in beautiful Riviera Maya. Royalton Fit: a modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Lush, tropical surroundings and the sound of ocean waves are the backdrop to every day and night spent in any of our 840 luxurious suites, all featuring a signature DreamBed.

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