but has expanded into windows and doors over the past few years. The customer service it is so nice too. He went over all our choices and never at any moment did this turn into a high pressured decision. s website doesnt provide many details about pricing. they both was very professional very clean very polite done everything in a timely manner. All of our encounters to date have been very professional and everyone was very detail orientated. These two gentlemen arrived at 8:30 in the morning and were completely finished by 4:30. This business is in an industry that may require professional licensing, bonding or registration. I found myself going back and forth with West Shore Reps trying to rectify this issue. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. They put down floor covering when they arrived and did a great cleanup job prior to leaving. Convert your old tub into a beautiful, easy-access shower that will give your bathroom new life in just one day. The only option was a curtain. I would recommend West Shore Homes to anyone with installers like them. , and transoms. My installers were Brian J. Verification can help ensure real people write reviews about real companies. This is a multi-location business. Westshore home was extremely professional from the sales representative who came to my home the wonderful installers, Franklin and Jordan. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. Starting with a free estimate. The company offers several tub and shower installation options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. They worked hard throughout the day and cleaned everything up before they left. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Very professional. This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). As a matter of policy, BBB does not endorse any product, service or business. Kinston, NC, Shirley Rouse Gaston, SC, Joe Williams Financing is subject to credit requirements and satisfactory completion of finance documents. to its name, this indicates that we receive compensation from the company in exchange for referring prospective They did a fantistic job and cleaned up everything before they left. Luckily this was not a problem for us. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. It also doesnt offer tubs or showers made from materials other than acrylic. Alex & Yakoo were on time & went right to work installing our new shower. They were vigilant about keeping their work area picked up and cleaned before leaving. in our bathroom. This company offers bathtubs, showers, tub shower combos, and tub-to-shower conversions. They covered my floors from the front door all the way to my bathroom. DC made correction and customer decided not to move forward considering the price change. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They arrived on time and were done FASTER than anticipated. A typical home has two to two-and-a-half bathrooms: a primary bathroom, a. , and sometimes a half-bath or powder room. The windows appearance is outdated or doesnt match the rest of your home. Thank you Holly, Neal & Jason!!!! Thanks Derek and Sam. My review is to tell how great the work done byZach H was. Also thank you Steven, Jimmy and Kyle!! customers to them. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. Sales rep Cody L answered our call and came to our home to explain the origin of West Shore Home and the services they provide. Other restrictions may apply. All rights reserved. Kinston, NC, Susan J We have had both of our bathrooms done by WestShore. It is very expensive. They finished the work in just one day. Financing is subject to credit requirements and satisfactory completion of finance documents. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. Youll need to contact a sales representative for more information about the companys specific services and products. I now feel safe when I shower with the super strong grab bars and my solid teak seat. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. They made sure to put tarp down through the house so they wouldn't track things in & out. They told us they can't because the handle is to close to the tubs entrance. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Working alone, he finished the job in 6 hours. International Association of Better Business Bureaus. Google Translation . West Shore also installs sliding glass doors for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. The work was bad. The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. Thank you Colton, Rikkie and Zachary. Normal late charges apply once the promotional period has ended. Zach did an amazing job. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** I scheduled a repair on our handrail in one of our showers. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. I would use West Shore again, and I will tell everyone about your company. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 2023 Cond Nast. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. We also make your purchase easy by providing energy efficient products, the best interest free financing in the industry, and exceptional installation and service. Many thanks gentlemen. They were here on time and very courteous. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. What are the benefits of remodeling a bathroom? We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. Our products are made of durable materials that resist wear and tear, so your new bathtub will look new for decades with minimal maintenance. Palm Harbor, FL, Larry & Patty Brock They were very accommodating and answered any questions. Door installation services are only available in cities in, Hinged windows that open from the bottom with a hand crank, A three-sided window that protrudes from an exterior wall, often with a seat or bench inside, Similar to a bay window but with four, five, or six sides, Hinged windows that open from the side with a hand crank, Standard windows with two vertically moveable sashes, A glass chamber that projects outward from an exterior wall, often found above kitchen sinks, Small, hinged windows that open inward at the top, often found in basements and garages, Large, single panes of glass that dont open but provide unobstructed views of your landscape, Two-pane windows with one or two horizontally moving sashes, Custom shapes including round, half-round, triangle, oval, arch, and trapezoid, touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. There was NO MESS or debris left behind..only our BEAUTIFUL NEW WALK-IN SHOWER. Your experience with West Shore Home bathroom remodels will begin with an in-home design consultation and quote. Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. West Shore Home offers quality services and professional installation for bathroom remodeling. With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. Exactly what we wanted and it looks beautiful! impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. Great job! Call 866-393-4573 for financing costs and terms. Overall, customers were pleased with their finished projects from, . West Shore Home installs high-quality baths and showers in just one day. On 10/27, they claimed they had the wrong faucet for the bathtub and that they would return on the morning of 10/28 with the correct part. *Financing offers a no payment - no interest feature (during the promotional period) on your purchase at an APR of 17.99%. Mooresville, NC, Marilyn M Everyone involved in our bathroom/shower remodel did an excellent job. They put in the shower, but put the handle close to the tub entrance. West Shore stands by their products and are have hired very good people. Cleveland, OH, Aliyah McKenzie (Lily) Well guide you through the process. We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. It was a situation different than the normal sealing of shower to floor. offers the service or product you need at the location nearest you, as its window and door services are not widely available. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). It was a pleasure to have you in our home today. Copyright 2023 West Shore Home. Fixr estimates that the average, . They made the process easy. Fixr estimates that the average cost to install a new bathtub is $2,750, while a shower is $8,000. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Need to find a different location? We were looking to get our bathroom remodeled and came across West Shore Homes. Knightdale, NC, Karen Buckley We are very pleased with the finished product. Reviewed September 27, 2020 via mobile . With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Dallas homeowners. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. This seems like pretty terrible business practices to me. Normal late charges apply once the promotional period has ended. The company began in 2006 as a tub and shower installer but has expanded into windows and doors over the past few years. It is beautiful, huge, well constructed and absolutely worth every penny! Harrodsburg, KY, W T Jackson Jr I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. You can choose from energy-efficient fiberglass or metal entry doors in several styles, colors, and wood grain finishes. To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. At West Shore Home, we understand that your time is valuable. westshorehome.com Reviews | Read Customer Service Reviews of Louisville, KY, Pamela Rouse I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! . Knoxville, TN, Alice Bipat New orders only. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It was a bit expensive but we figured that the Quality of the product was worth the cost. fra107. We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. Tavner C was a conscientious, polite installer who did a terrific job. October/ 8/2019, This was our second bathroom redo and we are as thrilled with this one as e were with the first. I've called them 3 times now. This is nice for residents because you don't have to spend more than a day without your bathroom. My request to remodel my shower was taken in May, but service wasn't completed till August. They really did everything in ONE day! Other restrictions may apply. It goes against our guidelines to offer incentives for reviews. West Shore Home - Read Reviews | Charlotte, NC 28278 - HomeAdvisor We hope to work with you soon. They worked diligently and professionally getting the assignment on hand completed just as West Shire Home promised. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Other features and options include glass inserts, storm doors, and transoms. West Shore Home installs windows, doors, showers, tubs and walk-in tubs. This company performed a bath/shower remodel on 10/24-10/27. They answered all my questions This was overall quality service. depends on several factors, most notably the bathroom size and extensiveness of the remodel. You notice an increase in your homes heating or cooling costs. B&B ATENEO - Updated 2023 Prices, Reviews (Sestu, Italy) - Tripadvisor I was involved in the remodel process by selecting where my trays, grab bars and foot pedal were tailored to my needs. EVERYTHING Cody had promised us ABSOLUTELY came true. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thank you, guys, so much for a job well done. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. He was very knowledgeable of the products the company offers. To provide a ballpark number, a recent customer in South Carolina was quoted $8,871 for a new shower installation after several discounts. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Flash Sale When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. Keep in mind that some customers reported pushy upselling. Sales: (717) 697-4033 Service: (866) 218-5309. The guy came in and quoted 21,000. Appointments Call. High Point, NC, Karen Prosser Largo, FL. He removed our tub-shower combination and put in a new acrylic walk-in shower. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. West Shore Home can help you transform your current tub or shower to a beautiful new bath. , and Virginia. Youll need to contact a, after several discounts. I followed all the directions they gave me. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. Then, we created a rating system based on several factors to score them. We evaluated each companys offered services and state availability. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. However, when you buy something through our retail links, we may earn an affiliate commission. Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. Others have said that they felt like the sales rep who came to their home was pushy and tried to up-sell them using hard sell techniques and comments about a "special" offer or promotion. West Shore Home - Home - Facebook Judy Tilley, The crew was professional, friendly and very polite. 386 330. We decided to cancel other appts that we had later in the week. I have pics showing all the areas that need caulk. At the same time Nick M and Nick P worked on giving us the marble look in the master bath which included some major demolition because of the garden tub and shower being replaced. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. First they reviewed what we had ordered to make sure all was accurate. My third project was my walk-in shower which Nick and Chris did an awesome job. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. But that was pretty much where we were hoping we could land. On July 15th the company called to advise us the materials for our shower had arrived and they could install it the next day which was fine with us. This means that when you hire this company for your bathroom remodel, you know that only company-employed personnel is coming to your home. On June 26, Everette J came to discuss installation of a walk-in shower at our request. Now that I look at it, the cap on the left side should be the same length as the one on the right side for it to look more uniformed. He too was courteous and polite. West Shore Home also offers a number of window styles and free installation on all windows. As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. It took them 12 days to finish. Call 866-393-4573 for financing costs and terms. Bradenton, FL, John ferry It is just as beautiful as the guest room shower that Michael and his helper put in a few years before.. We got a call about a week later and they set up the date of install for 7/15/21. Everything else was amazing. I love love love my new shower. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. In 2021, was the countrys largest door installer on the. West Shore Homes website doesnt provide many details about pricing. Berea, KY, Michael Anderson The wall on the left side of the shower was cut wrong and the shower door that I had installed does not fit right because of this. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. We will definitely recommend these 3 people. New Bern, NC, Sue Niz The only problem was the price is too high. West Shore Home | Better Business Bureau Profile These doors usually cost $400 to $4,000 including installation. Kingsland, GA, Sharon Lotze Its headquarters currently has an, from the agency based on its transparent business practices and handling of customer complaints. also complained about delayed projects that stretched into months-long installations. s technicians can perform a few other general remodeling services around the bathrooms wet area. They do not say If You Qualify..I truly thinkbtjis is false advertising. One more thing you have to pay for upgrade. Now we are Raving Fans!!! All the guys Deon,Joe and Jordan worked excellent and showed respect in Emma's approach to this service call. I am so happy with my new walk-in shower! BBB Business Profiles are subject to change at any time. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Eliminate the need for stepping over a high wall to enter the bathing area. Received an estimate. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. We can't wait for many great years of . Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. He explained each step thoroughly as well as working neatly and efficiently. However, the company doesnt replace or repair glass panes in existing windows; its technicians only install new windows. WEST SHORE HOME - 22 Photos - 220 Charis Dr, Moody, Alabama - Kitchen & Bath - Phone Number - Yelp Auto Services West Shore Home 9 reviews Unclaimed Kitchen & Bath, Windows Installation, Door Sales/Installation Open 8:00 AM - 8:00 PM See hours See all 22 photos Write a review Add photo Location & Hours Suggest an edit 220 Charis Dr Moody, AL 35004 Courteous and polite. On 7/14/21 I received a reminder call that they will be here on 7/15/21 between 8am-10am. That we will recommend it to all my friends. Minimum purchase $9,999 required. Darry came out on the date of repair. Flash Sale We also ensure all reviews are published without moderation. My husband & I are very pleased with the final product. BBB reports on known marketplace practices. We can make your bathroom handicap accessible with a low and no-threshold option that will make getting in and out of the bath or shower easier than ever. No time to wait? He came in & put the caps in place, three smaller pieces. However, some locations dont offer door or. They were on time and were transparent with what they were going to do. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. High-quality windows can last 20 to 40 years, but they dont last forever. My bathtub in one bathroom and my shower in the other bathroom look beautiful. When you sign up on its website to receive a quote, you enter your location (zip code) and will be able to tell if your city is within the service area. In September, 2021 Coleton B came to my home and showed me the options for converting a jetted tub to a walk-in shower. They were great and did an amazing job. The installers who came to our home to make our dreams come true were JAMES W and TIM F on 06-30-20. I can also subtract the repair we didn't pay for. Installation experiences will vary by location. Overall he did cover up the gaps & he did his job. You can not rub/clean it off it seems to be inside the chalk. Ray and Eric did a fantastic job installing our new shower, and it looks great. We are very pleased with the job the workers didMichael and Ron did our Master A professional young man named Darrell came on time to my house and added a shower caddy . An excellent job done by two very professional workers. Working at West Shore Home: 381 Top Reviews | Indeed.com I should not be having this issue with a new installation. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. Thanks everyone so much!!! 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** The design consultant will help you pick out a color, tile pattern, and accessory options (like seating, shelving, or grab bars) for your new bath or shower. I paid them in full (over $14k), and they never returned. company's ranking on BestCompany.com is determined by the reviews of its consumers. when we had questions they glad answer them with knowledge of what they were talking about. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. They need to focus on training and accountability and less of joe and Kristen and the bogus commercials. You see visible damage such as deterioration, chipping, or water stains. In the same appointment, a representative will take measurements of your bathroom to order custom-fit pieces perfect for any floor plan. We also read each companys warranties to learn about product coverage and transferability. They completely cleaned up everything each day before they left. Now 9 months later my drain has come apart, the caulking is coming loose and has turned in color. With industry-leading products and service, an excellent history of reviews nationwide, and a host of customer-friendly perks, we're the bath & shower remodeling company for you in Knoxville, TN. West Shore is a locally owned and operated home improvement company that serves the Harrisburg area with custom baths, windows, and doors. I had to caulk it myself. I highly recommend West Shore Home. Thank you, West Shore Home, for a very pleasant experience with your staff and installers. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. West shore installed our bathroom with mismatched hardware (faucet, showerhead etc) so we called and changed the colors to matte black, they came out months later and added doors and black matte hardware as requested, including 2 inches larger floor pan. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. The crew leader Emma is an outstanding leader with her workers.

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