Shipping Items are shipped to 48 states and to Alaska, Hawaii and US Territories. Plagiarizing is a terrible idea if you want to create a return and refund policy that will actually work. Business advisers often say that taking care of your reputation should always come before taking care of your money. To request return information, contact the third-party seller within 14 days of receipt. Your time is very much appreciated.Best regards,*********************, Sales Personnel, ********** were awesome. While they dont confuse their clients with legal terms, they dont really offer any clear explanation of how their refund policy works. From corner accent chairs to plush armchairs, from swivel and rocker chairs to supportive recliners, Copenhagen is here to help you find the chair thats right for you. We ask that your space is clear for the setup and assembly of your new furniture items and that an adult is home to receive the delivery. "If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365. Once an item has been assembled it is no longer returnable unless written exemption was provided by Coleman Furniture. Though our website offers a multitude of furniture options, not all items we carry are listed. Your will be refunded once Coleman Furniture receives the returned merchandise. The said product should be unused,preserved its original condition, tags, and packaging. Returns are only accepted in their original boxes, and should be unassembled. In other words, you may consider your purchases final as soon as you make a payment unless of course any of those conditions apply to you. Chaises are artistic, functional, and comfortable, especially when placed in a cozy corner or angled near your living area. We are not prodividing any kind of refund except damage product and cancellation as per the CancellationPolicy. Do You Offer Any Special Financing Options? Return Process Copenhagen Bathroom Vanities. f an item is in-stock near you, you have the option to add it to your cart and checkout smoothly. All (50) Coupons (49) Deals (1) 60% OFF Save up to 60% off at Rakuten Get Deal Expires:Feb 26, 2023 Recommend 30% OFF Extra 30% discount on entire site Get Code SAVE30 Expires:Mar 19, 2023 25% OFF Extra 25% discount on entire orders Get Code 25OFF Expires:Mar 12, 2023 ADVERTISMENT 25% OFF Bad Bath & Beyondmakes returns easy by accepting returns in the store and by mail. recommendations to ensure it remains in pristine shape for years to come. All returns and exchanges are subject to a 15% restocking fee. If you have purchased from Copenhagen in the past, you already have an account. Furniture Promotions with Copenhagen Imports in TX & AZ Living Bedroom Dining Office Art & Accessories Lighting Essentials Collection Stressless Collections Food Charity Drive Promotions About Financing Make a Payment Furniture Care Where to Buy Careers Closeouts Contact Us What We Provide Reviews Product Designers Interior Design Login Living Return Policy. We've encountered the following errors while processing your payment: Please review your submission data and try again. I just wanted to reach out personally to thank you for taking the time to write your review with BBB. Sign up to receive special offers. Incase the product has run out of stock, we shall provide the customer with Casa Copenhagen StoreCredits for the amount which can be used against any purchase made by them. Using furniture, accessories, and artwork procured globally, our designers will work with you to integrate new pieces into existing interiors, or start from scratch to furnish your home or office. Very satisfied and I highly recommend Copenhagen. Their return policy has no time limit and purchases within a year can be returned even without any receipt. We've encountered the following errors while processing your payment: Please review your submission data and try again. Return Policy This item cannot be returned. I highly recommend this company. Upon arriving to your home or delivery location, our drivers will wear masks, booties, and gloves to ensure a safe delivery. Well send you a QR code; bring your code and item to the drop-off location, and youre done.". All Balances must be paid in full before delivery can be scheduled.-Special Orders: No cancellations on special orders. You'll only pay a $99 processing fee and we'll take care of the rest! Also, if u need to return furniture, it's not free. If you have purchased from Copenhagen in the past, you already have an account. The, A chaise lounge is a great way to add a unique seating element. However, you may not be aware of all the laws in your country or may simply forget to include certain clauses that could affect how refunds are processed. .css-d1h32f{color:#000000;display:block;font-family:Visuelt,Helvetica,Arial,sans-serif;font-weight:bold;margin-bottom:0;margin-top:0;-webkit-text-decoration:none;text-decoration:none;-webkit-text-stroke:0;}@media (any-hover: hover){.css-d1h32f:hover{color:link-hover;}}@media(max-width: 48rem){.css-d1h32f{font-size:1.0625rem;line-height:1.2;margin-bottom:0.3125rem;}}@media(min-width: 40.625rem){.css-d1h32f{font-size:1.125rem;line-height:1.2;margin-bottom:0.3125rem;}}@media(min-width: 64rem){.css-d1h32f{font-size:1.25rem;line-height:1.2;margin-bottom:0.625rem;}}High School Grad Gifts All College Freshmen Want, 25 Mother's Day Basket Ideas for Every Type of Mom, Wayfair Way Day Sale 2023: The Best Deals to Shop, Amazon Overstock Store Is Full of Huge Home Deals, All of the Bed Bath & Beyond Coupons Expire Today, Wayfair's Having a HUGE Sale on Outdoor Furniture, 8 Stunning Tiny Houses Available on Home Depot, H&M Home's New Summer Collection Is Everything, 10 Retro Fridges for Serious Midcentury Vibes, 15 Velvet Sofas You Need for Your Living Room, A Guide to the Most Comfortable Sleeper Sofas. What is Copenhagen's refund policy? . Newsletter Sign Up Once you're ready to drop the item off, Amazon states: "Dont worry about printing a label or packing up your item. A refund policy can also protect your interests by helping you to play it safe on the legal side. Do you Offer a Layaway Program? Quick Pay Make a Payment Enter your invoice number and account phone number to begin quick pay. We hope you enjoy both online and in-store shopping. I have received numerous compliments on the furniture and I am very pleased. Then you can attach the text see details and link it to your full policy, just like in the picture below. YOU accept liability for YOUR purchase. For the best experience on our site, be sure to turn on Javascript in your browser. If an item you're interested in purchasing is on an incoming order (and the ETA provided on the product page), please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. Our delivery teams in Arizona and Texas are friendly, professional, and knowledgeable about furniture assembly and care. Upon arriving to your home or delivery location, our drivers will wear masks, booties, and gloves to ensure a safe delivery. A sleeper sofa fits perfectly in your home office space, or also in a living or guest room to expand your hosting capacity. For any living room setup, a side or end table can add much-needed tabletop space for placing drinks or belongings, displaying framed photos, or holding an accent lamp. Returned items must be received by Coleman Furniture within twenty (20) days from the date the return authorization is issued. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Sign up to receive special offers. It also has a give-it-a-workout guarantee for its performance wears and if the standard doesnt quite satisfy you, you can request a refund. Great place to shop for furniture. A retro modern leather sofa and chair like the Gavi set adds color and texture with its comfortable silhouette for a chic design. Please call a Copenhagen location for you login information: You phone number will be used as your main account number. We hope you enjoy both, furniture to your home within our coverage area, . Shop Living Room > Sectionals Sectionals Sofas Sofas Accent Tables Accent Tables Accent Chairs Accent Chairs Copenhagen will be happy to hold your merchandise for up to four months with a 20% initial deposit. We have options suitable for large feasts or intimate get-togethers. . Sign. The rule of thumb to follow here is to provide a link to your refund/return policy on each product and service page. You can view our selection on our website at the following link, or visit in-store to see what feels best for your body: more. Hello, we sell both manual and power recliners from a variety of brands including Stressless of Norway. If you cant find what youre looking for, please call or visit in-store, for a wider variety. In addition, all online orders already come with a pre-paid shipping label that can be used at any time. The staff is very friendly and helpful. If youre looking to add comfortable, timeless style to your space, you may consider a Stressless recliner by Ekornes of Norway, or the Eames chair - a mid-century modern icon by Herman Miller. When you take your customers money and they end up with a product or service they dont like and have no options to get their money back there is a good chance they will get angry. Optional top & sink, 6 sizes, 11 wood & color options, 15 top options, 2 base colors. Copenhagen Imports is dedicated to the safety of our customers as well as our employees, so, We do not deliver outside of Arizona and Texas, sure you can comfortably afford the contemporary furniture that you desire, so we, options. Another thing that you should definitely avoid is inconsistency in your policy, simply because it will get people confused. Beautiful and high-quality furniture. More often than not, the response you have to this question will determine if they buy from you or not. At the time of my purchased I informed the sales lady that there would be an issue in getting the large desk around the corner and into my home office.I was pleased that they made an exception and the desk was delivered unassembled. Choose an entire matching bedroom set, or pick individual pieces that bring modern or contemporary style to your space. I recently purchased a desk, credenza and rolling file. Whether you want to pursue a passion project or manage your business at home, we can outfit your home office with functional contemporary furniture. Thanks again. Please let me thank you for taking the time to write your positive review on the BBB website. The living room has a multitude of purposes: it's where you entertain your guests, relax at the end of a long day, and showcase your personal aesthetic. If your item was shipped with our Free Shipping, we will charge our actual outbound shipping charges as the shipping charges are included in the price but customer will still be charged the round trip shipping costs incurred by Coleman Furniture. Please note that, due to COVID-19 protocols, we are not able to move existing furniture to other places in your home or remove existing/unwanted furniture upon delivery. Key to choosing the right dining set is knowing what functions and characteristics you most need for your lifestyle. You can return your furniture even after it's been used or if you bought it long ago. We offer in-home consultations, as well the usual focused help in-store. We offer in-home consultations as well the usual focused help in-store. as Austin, El Paso, and San Antonio, TX. The return and refund policy should typically address the following few points: Since refund policy is a legal agreement, it can help an online business in instances when some of the customers claim their rights are not being respected. to products still within our service areas of Arizona and Texas. professionals and order parts if needed on your behalf (when still we can keep you posted with new products, trends, and occasionally a special purchase offer. In addition to helping you find luxurious furniture that will look great in your home, Copenhagen Imports can provide furniture care recommendations to ensure it remains in pristine shape for years to come. You can do this by adding three very short sections to your agreement (policy for in-store, online, and over-the-phone purchase). See our Warranty page here. Return policies will vary depending on the logistics of your ecommerce business and the products you sell, but every policy should cover the following basics: sectional, which features a full XL sleeping area and concealed chaise storage. Your customers will definitely appreciate this additional information. Few customers will maintain a relationship with a brand that isnt committed to their satisfaction. Massachusetts. We know furniture is heavy and cumbersome. Normal wear and tear is expected and includes, but is not limited to: If you need a piece of furniture that can promote relaxation, browse our sofas, loveseats, sectionals, chairs, recliners, and sleepers. On the other hand, you have to provide all the necessary information. Or perhaps you dont want to offer refunds at all but the laws in your country require you to offer refunds. Choose an entire matching, bedroom set, or pick individual pieces that. Newsletter Sign Up Get 36 Copenhagen Imports coupon codes and promo codes at CouponBirds. All of our information is provided to us by our vendors. If you allow your customers to get refunds on digital purchases, you have to clearly specify which ones. In the end, if you are confident in the value and the quality of the products/services you are selling, you should definitely consider offering a money-back guarantee policy. can help you maintain matte lacquered wood surfaces, natural teak wood, oiled surfaces, textiles and more. The coverage also involves return shipping costs. List any products that may be exempt from returns. This is why it is advised to break down your return/refund policy into smaller sections. Your living room should reflect your own design tastes while also providing optimal comfort to your family, your friends, and most importantly, you. Always measure the space you plan on placing the furniture to make sure it will fit prior to making an order. Items that are not yet available but will b. soon will have an ETA date listed. 15804 N. Scottsdale Rd.Scottsdale, AZ 85254, 2000 S Santan Village PkwyGilbert, AZ 85295. Ive gotten many compliments on it from my guests. Please contact your nearest Copenhagen location for more information on the Mattress Exchange Policy.-A 10% restocking fee is charged on returns, cancellation of layaways, and cancellations of any merchandise held over 30 days. Thats how powerful this policy is. a piece of furniture that can promote relaxation, browse our sofas, loveseats, sectionals, chairs, focal points, check out our TV and media storage centers, occasional tables, shelving optio. , which features three reclining seats for each person to achieve their perfect angle for relaxation. For help with your payment, please contact your sales associate or your, If you have any questions about your payment, please contact your sales associate or your. Clearly state if returns, exchanges, and refunds are accepted by a company. She spent the last 8 years improving her skills and loves taking on new challenges. Renegade Furniture Group, Inc. My sister ordered some headboards and I think it was $75 to return. These laws dictate the bare minimum of a refund and return policy that you have to abide by. Dear *******,I have to apologize for this very late response to your review. SHOP NOW Sale Copenhagen Lounge Set Bundles Out Stock Choose a Color * 1,097.00 775.00 Inc. VAT Quantity: Description Materials & Dimensions Delivery Photo Reviews Transform your outdoor space into a stylish haven with the Copenhagen Lounge Set Bundles. It also has flexible rules on items like furniture, jewelry, and electronics. In short, Costco allows you to return furniture for a full refund of the purchase price at any time as part of its 100% satisfaction guarantee policy. What About Special Orders? Google Playdoesnt offer refunds for its digital products with just a few exceptions such as making a purchase by mistake, fraud, or broken products. Please call a Copenhagen location for you login information: You phone number will be used as your main account number. furniture in your home or space in its desired location. Once the return is initiated by the customer on the website,the customer will have to mail six sided images of the damaged producttocontact@casacopenhagen.comUpon confirmation of the damaged product, we shall initiate a return pick up for the same within 3-5 working days. The downsides of having this kind of policy are more work for your finance and customer service departments, and, unfortunately, exposure to manipulation (some people like to get their hands on the new stuff, experience it, return it and get their money back). Outline any other requirements that the customer has to meet to be eligible for a refund. Quickly find information about your orders, update your personal information and if you like, If the item(s) are returned with damage and cause of damage is determined to be a result of shippers mishandling. I highly recommend shopping at Copenhagen when considering purchasing modern furniture fir your office or home! We're always here for you.Best regards,*********************. If you ever buy the wrong shoes online and it is from Zappos, you have nothing to worry about. From Casper to IKEA, Here's Your Guide to Furniture Return Policies of Top Home Stores, High School Grad Gifts All College Freshmen Want. Please note that not all mattresses from Copenhagen are eligible for this program. BBB Business Profiles may not be reproduced for sales or promotional purposes. Contemporary sofas range from sophisticated, structured leather designs like the Oro, to low profiles with ratcheting headrests like the Adrienne, to sofas with elegant wood accents like the Chelsea and Sonnet. Please note that the credits are only fully remediable and can not beredeemed in parts. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. You might very soon have to deal with a lot of bad reviews even if theyre untrue. Measures: Height 39 cm. If it says Please call, please call to check its availability, as it may be, . The IKEA return policy is a dream, but you will have to pay the shipping fees. Feel free to complete a simple credit application online to accelerate the process when you visit our store. Items delivered as promised, Dear *******,Thank you so much for leaving this positive review with BBB and i do apologize for my late response. The potential gains are far higher than the risks it involves. Additionally, mattresses, bedding and linens are non-refundable and cannot be exchanged. All rights reserved. This is why it's crucial to read the fine print and understand the furniture return policy, otherwise, you may get hit with massive shipping fees if you decide to bring your purchases back. Finishes and colors online may not accurately represent the true color or pattern. Sleepers are versatile and adaptable for both everyday use and for visiting guests. You should definitely put in some time to ensure you offer whats best for your customers while still making profits. Dear ************,My name is ********************* and I'm one of the family member owners here at Copenhagen. We couldn't be happier with the quality of the items we purchased. TERMS OF SERVICE. A no refunds policy is generally a bad idea if you do any business, especially if its online. Besides removing barriers to purchase, a money-back guarantee can also differentiate your business from the competition and put you in that sweet spot in your niche. PlayStationhas a very straight forward and short refund policy with just a couple of conditions that are typical for digital service providers. For the best experience on our site, be sure to turn on Javascript in your browser. Try All Copenhagen Imports Codes Automatically at Checkout Details . People generally want to feel reassured when they are buying online. ns, and other accessories. You are welcome to call or visit in-store to pre-order those items with a 20% deposit. A streamlined design like the. We use cookies to make your experience better. to offer our customers a financing program that is both flexible and convenient. Please call one of our locations for immediate assistance or click here to send us your question from the CONTACT US page. Once your merchandise is paid in full, arrangements can be made for delivery or pick-up of your items. Whether you want to pursue a passion project or manage your busi, ness at home, we can outfit your home office with, We have options suitable for large feasts or intimate get-togethers. Ships From: Copenhagen , Denmark.
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