A little more than a year later, I noticed rust around the bleach dispenser area. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts My Moms dishwasher is from the 80s and still work great. Product Information. Now rust is all through rim of washer and bleach dispenser area completely rusted. Warm the disconnected water supply hose in warm water below 50C. I purchased my washer 2015, same rust issue everyone has. Id also like to participate in the class action suit. I thought they were reputable but the last 4 appliances I bought using their recommendation were junk. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. It is now seriously rusted, not just surface rust. lg washing machines rust within 3 years if you use detergent or bleach and they refuse to fix it or even honor their warranty. LG will not take accountability for poorly designed product. I am also having this issue. Anyone find a different brand washer that does not have this problem? Who should Why not use water proof screws?? Bought my machine in 2015. I to purchased an LG washer and it has rusted around the plastic bleach dispenser and the water dispencer. Learn more about the cookies we use. The washing machines have mid-controls or rear-controls. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. Pics are incredible. Ive never had a washer do this. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. This is my last LG washer. I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. They both look horrible!! I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. During my communications with LG they blame Clorox spills. Once it begins, the rust inevitably spreads throughout the top of the washer to the point that rust seeps into the laundry bin and stains clothing during the wash cycle, the LG washer rust class action lawsuit states. Ive ruined more linens and whites with rust stains before I realized what was causing them. Just noticed th rust issue on my washer also LG. What should we do now? I am now waiting to hear from LG about a resolution. Not sure what to do next. Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. Wikipedi But nowhere do LG address the space that is underneath between the plastic top and the track it is clipped into. My washer is a top load, True Balance, Top of the line appliance. We are having the same problems with our LG washing machine. Hey Mark, how did you join the class action? I too felt I bought top of the line washer and dryer. These are expensive machines. Gave it back to them, But there seem to be front loaders more that tops these days. Rust all along the top inside. Having the same problems as noted in this article. will read this and find our experience helpful before buying and wasting money on LG WT5101H like we did. I too have a rusty LG top loader. I will Never buy a LG anything again because of it. Ive had my LG top loader since 2012 and have sent several emails to LG regarding the rust around the bleach dispenser. I have the same issue. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. Bought my first and last LG top loading washer in 2013. Just stumbled upon this after searching about the rust. I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. Ruined a new set of sheets and towels. I heard about the lawsuit, how can I become a part of this? What does it mean that it was dismissed? I purchased my washer & dryer in 2015 from Lowes. v. LG Electronics USA Inc., Case No. Once it starts on the metal, you have to get all if it because if you dont clear it all out down to bare metal it will continue. There must be something we can do. How disappointing! Please read my reply to Others concerning this Issue!!! 8 year old piece of junk. Now I know what the LG stands for ; LOW GRADE! I called as soon as I noticed but was told to be careful with bleach. I have been battling the rust issue for quite sometime. I would like to participate in this suit. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. Same here. I have both LG washer and dryer. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. My husband travels for his business so Im typically left to contend with these sort of issues and did a pretty good job if I may say so myself but I dont think Im quite ready to replace a top on my own. Have to replace now because my clothes are spotted with rust stains all over. I tried calling customer service many times. This same thing has happened to my washing machine! My lg top loader has rusted where water comes in and bleach dispenser. I thought it was strange but since it was past the 1 year warranty, I didnt call. The dispenser is rarely used but still is rusting out. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC I am so disgusted with L.G.!!! They have too do something hate to throwaway this high price item. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Mine started shortly after purchasing. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. This describes my nightmare with the LG washer. Top is rusting in many places. I purchased a LG Washer, top load, in July 2012 and within a year the rust started around the bleach dispenser. Bought it October, 2014. We have all the same problems with our machine any updates,or how to make a claim. Is there anything i can do to get involved in this suit? Has anyone had luck with customer support or having their washer replaced. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. Im having the same issue. I have a LG top load washing machine. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. why wont they at least replace the top? Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. GE had just 62,000 recalls. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. So what is the solution to this existing problem? such links, we may receive a commission, but it will not result in any additional charges to you. Top Class Actions will let our viewers know if we learn of any new class actions involving LG. RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. I would also like to learn more about this class action. Same ole story. My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. Today I noticed the area has a significant sized hole around the bleach dispenser causing a handful of metal shards to get in my washer mixed in with the clothes. We like you have been finding damaged clothes off and on for more than a year. Unfortunate it was dismissed. I am going to have to buy a new machine. I purchased a high end LG washing machine. Ive never had a washer rust before! I REGULARLY RUN THE CLEAN CYCLE PER THE INSTRUCTION AND REGARDLESS, CLEANING THE TUB OR WITH CLOTHES, RUST SPECS ARE ALL OVER EVERYTHING THAT COMES OUT. Not just bleach dispenser. Noticed Samsung now makes there tops of machines out of plastic. Not a chance! Im going to dump mine from a two story building. status of any class action settlement claim. 7. My machine is less than 4 years old. Three plaintiffs allege that LG Electronics USA Inc. knowingly sells defective washing machines which rust prematurely. It is a manufacturing issue. However, I can only wash whites now if I want to risk rust stains that dont come out. You will be purchasing a new one in few years because its rusted!! My husband scraped off as much rust as he could & applied some spray paint. Its been rusting a few A years now. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. I called LG and they told me it is out of warranty after a year and is not covered. I cant believe that the class action suit was dismissed. LG are you able to do something about this highly rated junk! We too are getting the same rust issue around the top of the washer around the bleach dispenser. I have the same problem and sent LG an email, they claim it was from me spilling bleach around the plastic. So may have to take the chance. LG is still top rated by Consumer Reports, but appears to be the front loaders. Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. Does anyone know what happened to this class action lawsuit? LG I want my money back. All around the bleach tray has rusted and the white paint is chipping off. Contacted LG in regard to my washer purchased in 2011 or 2012. Same rusting problem around the bleach dispenser with our washer. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! Rust is like cancer and spreads! I bought my LG in Jan 2017 and the rust is just now starting to show up. Why was the class action dismissed? There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. Weve taken great care to ensure the dispenser is not overfilled and wipe down the top of the machine after every use. Our washer isnt just rusted, it is perforated through the top. LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. I cant believe they havent recalled it and the class action suit was dismissed. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. Put me on the lawsuit. 1-844-569-4776 for ProServices Desk. My son called me and said his 3 yr.old model is rusting. There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. I usually buy LG products and never again will I purchase and stick with Samsung. Its just a request though. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. LGs product import license should be revoked! We have same problem with our LG model WT4870C. I dont use bleach. Was it settled out of court or did the judge rule in LGs favor? Already replaced our dishwasher with a Bosch. I dont use bleach on my clothes or use the dispenser for anything else, so they cant say thats why my machine is rusting. Same problem, the rust is so bad now, 5-6 years later. Ill never buy LG again. The company shouldnt wait for further destruction to the public. I have reached out to LG and waiting for a response. Same issue with rust around bleach dispenser and around other parts inside the washing machine, the dispenser area has rusted and began falling apart into the washer and around the tub, never seen a this is my life before. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. That only lasted a few months before the rust started coming through. It is falling into my machine and causing stains on my clothes. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. I only used bleach every few months and stopped completely over 5 years ago. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. Awful design. I cant afford to buy another machine. Rust all around bleach dispenser. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid.

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